Their web site says orders received before 13.00 hrs are shipped same day so I placed and order on Thurs around 18.00 hrs so they would have the order before 13.00 hrs on Friday. So was expecting delivery on Tuesday as it was a Bank Holiday. Nothing arrived so I phoned only to be told goods are sent 48 hrs after order received. Other than that the goods were as shown on web site and my alarm system is up and running again.
Speedy delivery.great discrete product does the job very well.
Great service, would use this company again.
i have not bought anything yet but got a very fast response to my inquiry based on that i will be buying
What was ordered. Quick delivery. No problems.
Great service. There was an error with my order and after a call and an apology the missing item arrived the next day without any fuss or argument.
Quick delivery, product as described. Everything OK!
Very pleased with your service.
Excellent service
Delivered promptly and stocked every thing I needed. One stop stop, great
Fast professional service.
great communication before sales transaction which continues after sales. Good price and fast shipping. Some instructions received could be better, however company was extremely helpful to assist with any addistional help. Highly recommended!
3.5 battery was not as advertised, i.e. branded make advertised, unbranded cheap battery dispached.
Wow! What a speedy delivery, I ordered on Monday evening and they arrived Thursday Thank you.
Purchased a " PowerMaster 33" completely wireless alarm system. I decided to go for a DIY installation. The unit arrived as described "Next day" and was well rapped to protect the components. Fitting the control panel was quite simple - I also went for a mains supply as the control panel had a PSU fitted as standard. The keypad - and motion sensors where also a simple fitment. I opted for an extra motion sensor and two extra door / window sensor at the point of purchase. I cannot recommend "Sapphire Alarms" enough, had a couple of simple questions answered the following morning before 9am which sorted a small problem. 10 / 10 service
Great advice and very friendly.
Fast, efficient and very helpful. Instant replies to emails requesting assistance in setting up. Very pleased with service.
Did what they said on the tin
Called Sapphire to get an answer to a query I had they answered quickly and informatively, I ordered a new part on line, it arrived in less than 24 hours from the initial phone call. Can it get any better than that?
Ovi
Sep 05,2018A real good help from costomer services set up my new system