We take naturally effective and vegan-friendly active ingredients, all derived from nature, and use super-clever biotechnology to nurture them into products that work – always in harmony with your body – to make your hair fuller, stronger and happier. We call it Bio-harmonic hair-care. And that's not just talk. We have the research papers and the clinical test results to prove it.
So here's to hair so healthy it could probably run a 10k. Here’s to getting thicker, fuller locks without that long trip to Turkey. Let’s all wave a not-so-fond farvel to shedding, harsh chemicals and nasty side effects, and say a big hello instead to a lot more natural confidence.
And did we mention it smells pretty damn good too?
I love this site, the products deliver good results and the customer care service is always fast and friendly. Angela was particularly helpful when I needed to put my subscription on hold while traveling for 6 months. Bravo and thanks!
Very good support from Ayane I had an issue with my order and they were very quick on the resolution, also the product is of high quality !
Efleda and Lisa solved my issue with lighting speed!
Wonderfull experience. Quick, professional and practically helpfull support from Denise.
Preface: I've held off on making this review for almost a year now to really assess my long-term opinion of the brand and its products. I have now been using the hair growth routine for about a year and a half, and the efficacy has been so-so for me. The shampoo and conditioner especially I am very happy with — the consistency is much nicer than most other products, and they seem to improve my hair's volume and styleability. When starting to use the routine and its serum product, and over the first 6 months or so, my hair loss seemed to progress quite quickly. I kept at it and decided to see if longer term use of the routine would help, and at least the hair loss seems to have somewhat plateaued at the moment. My hair is now very thin at the top, though no complete bald spot has developed, and while my temples are recessed they haven't worsened noticeably from the previous year. To summarize, my hair's condition hasn't improved much in the last few months, but at least the hair loss isn't worsening either. Why the 5 stars, then? Because the customer service has been brilliant every time I've needed it. I was first slightly suspicious of the money-back guarantee, and was delighted to have it swiftly approved when I first failed to see results after my initial 150 days of use. This also gave me a lot more confidence in the serum: if it were just snake oil, the company would undoubtedly bleed dry soon enough after distributing out refunds left and right. Several times I've also needed to make modifications to my subscription or orders and every time the live chat service has responded almost instantly, and communication has been rapid, kind, and professional. Special thanks to customer service agents Francis, Lisa, Efleda, Jolly and Laura! Hopefully I didn't forget anyone, but the service has always been top-notch.
Very good quality and results with the champu, and very good suport receiveid from Denise. Thanks!
I just really disappointed with the way they took care my order. This experience made me think twice to order next time. Just unprofessional how they handled my complaints?
Great support. Really enjoyed the way it is oriented to client.
Jolly, you give the worst costumer service I ever had, they “promise” to include extra products such as derma roller/ shampoo/ conditioner when you make a 3 months supply order, 150usd and it’s a lie, it took 10 days to reply a single email, 2 different people apologizing but not fixing the mistake they made, their response was “You will give it on your next order” they are a joke.
Great customer service and profession handling of my questions and queries from Monaliza. Highly recommended.
Excellent customer service !
Angela was great and helpful
Definitely makes hair much thicker and stronger, takes time for some to grow back but evidence of this for sure. Angela helped straighten out my repeat order as I made an error! : )
Great customer service, Jolly responded to my query quickly (same day) and I am now looking forward to my order.
There was a mix-up with my account. I logged onto "live chat" and I my concerns were immediately addressed. Very courteous and helpful.
Good experience with the Support team
Angela was very helpful and attentive when responding to my message on the live chat. I am very satisfied with the service I got.
It's great to have found an alternative that uses natural ingredients and is effective! I have used other products like Finasteride in the past, and I have not seen any worsening. Furthermore, the customer support is fantastic, quick and very supportive. Efleda helped me in the best possible way going over and beyond! After more than 2 years I can only say it's a fantastic brand!
Always great communication with Biolabs. Really like the products.. I use the shampoo and conditioner along with the bio-pilixin for my scalp. I had a bad experience with hair loss and these products have really helped. Denise has been so helpful and very quick to reply to any questions or queries I might have.
Jodie Moore
Sep 16,2024I wanted to customize my order. Denise's response was prompt, couteous, and accomodating. Quite frankly, I was amazed, because I have been a victim of on-line bait and switch order schemes in the past. I am thoroughly impressed by Denise's responsiveness and by extension Scandinavian Biolabs, customer service.