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Serge DeNimes

3.5 (709 Reviews)

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We offer Men's Silver Jewellery, Silver & Gold Jewellery as well as minimalist apparel essentials to compliment your lifestyle.

Reviews 709

3.5

Out of 5.0

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Harry C
Feb 17,2024

I had a faulty item that fell within the 12 month replacement window and was swiftly dealt with by Jourdan. They took care of ordering me a replacement with out any fuss, just some pictures of the item. Thank you so much for taking care of this and providing such good service!

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Anthony
Feb 17,2024

It was fast and no issues

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Sean
Feb 16,2024

I've bought two bracelets from them and one of them they replaced since one of the rings on the link broke within a year but the other silver bangle cracked and a piece broke off after 1.3 years and their return policy is only good up until 1 year. The quality of their craft is NOT GOOD, buy at your own risk.

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Rosie Passaway
Feb 15,2024

You are not responding to my email when there is a fault with your systems and I would like to exchange/return an item.

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Finnegan
Feb 14,2024

Omg my girl friend absolutely loved it .. its just wonderful xxx

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Mel Oliver
Feb 13,2024

Lovely good quality heavy silver. I did get one ring sent which was the wrong style but ended up keeping it anyway because it was so nice! Would recommend

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Elliot Shipley
Feb 13,2024

Despite the bad ratings online that did slightly unease me when returning a necklace that I’d myself lost the pendant to, I had the pleasure of dealing with someone named Jourdan over email. He gave a full refund for the necklace via a gift card that had an additional £7 added to it along as I used in store… As for the quality of the products they’re great! I’ve also got another necklace and bracelet from them and they even catch my eye occasionally when light shines off them.

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Mr Frost
Feb 13,2024

Buy a couple of Serge pieces every couple of years and the quality vs price point is unassailable. Best stuff on the market

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Joseph Bennett
Feb 13,2024

Helpful size guide, fast delivery times and helpful customer service

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Mrs. Sophie French
Feb 12,2024

Beautiful ring

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Yancheng Xiang
Feb 12,2024

alles super,besonders die Qualität der Ring

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Clement ghis
Feb 09,2024

Quick delivery, the product is beautifull and very well made

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Co
Feb 08,2024

Low to zero communication. Order placed on January 25th. 2 weeks and still no clue where my order is. Tracking is lost and the carrier told me to check with the sender which I did and I provided everything I had. 6 days without a single response. This was supposed to be a birthday gift.

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Richie
Feb 08,2024

Taxes and delivery expensive to Germany. Delivery very fast. Product nice. Exchange and return not easy, but nice support on help desk. Still on its way.

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Louis Gorman
Feb 07,2024

Great products horrendous customer service

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EL
Feb 07,2024

I was able to order a ring from the site only to be told it was actually out of stock and I had to wait for them to restock it. Almost one and a half month later my order was shipped. When the package arrived I got the wrong item.

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BreigeMcCarron
Feb 06,2024

Excellent service and kept informed of delays

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Gareth Ross
Feb 05,2024

Quick delivery happy with the product

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Jo
Feb 05,2024

The earrings I bought looked nice and feel solid and well made they were smaller then I expected i wish that the product photos included a close up on a model some of the model shots are at a distance and the website sometimes makes it hard to zoom. I am happy with my purchase and plan to buy from them again.

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Tim Robinson
Jan 31,2024

Great product and service but quite annoying that a week after I bought the necklace in mid Jan, there was a 30% discount.

02037 261 942 [email protected]

13 Radnor Walk, SW3 4BP, London, GB

http://sergedenimes.com

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