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Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Reviews 778
Peter Meds
Dec 17,2024Web site easy to navigate great explanation and drawing what size cover to order. Bought cover years ago unfortunately had to buy a new one due to wear and tear. Great price and quality.
Janet Nicholson
Dec 16,2024Happy with the quality.
James McIntosh
Dec 16,2024Great service and quick delivery to Hobart
Pam Everson
Dec 15,2024Product arrived in good order and was as described. Very happy with product and service, thank you.
Anne
Dec 14,2024Prompt and helpful advice in response to the questions I messaged prior to purchase.
Andrew Holloway
Dec 14,2024Easy to order , quick response in contacting me .
Paul B
Dec 14,2024We have purchased a number of umbrellas over the years. The quality of the products for the price we find good value.Delivery is fast . Our only wish is that we should have bought 2 umbrellas instead of one.
JOHN
Dec 14,2024Very responsive company. Prepared to offer suggestions on queried product AND provide data on like type products. So refreshing.
Kym Baxter
Dec 14,2024I contacted the company after receiving the cover with some concerns and received a poor response. The cover does not unzip easily - in fact I need a ladder to get it on because the cord is 50cm long and unable to be reached from the ground or with the pole. It’s also to short to cover the entire umbrella and I needed to add an extension- considering this was the premium cover it’s very disappointing as the cheaper cover we already had covered everything and had a two way zip pulley system.
Suresh
Dec 13,2024Excellent Service.
Cindy Mann
Dec 13,2024Great communication, stock on hand , quick delivery, and great after sales help
IAN
Dec 13,2024Straight forward well designed Web site... however got a bit confusing on method of payment... 5 stars
elizabeth agerbeek
Dec 12,2024Product arrived just as described. On time and with great help from Shade Aust when I needed questions answered.
Narelle
Dec 12,2024Easy to order and the size I wanted that I couldn’t find
S Blanche
Dec 10,2024Quality product - we love the umbrellas which are sturdy, good quality and very easy to put up and down. They have transformed our pool area and look amazing. Shade Australia provided great customer service and very fast delivery. I would definitely recommend this supplier.
Carolyn H
Dec 09,2024I contacted Shade Australia via online chat with a question about the product I purchased. They texted me back within minutes, on a Saturday afternoon, and resolved my question. Very happy with my order.
JEAN S
Dec 07,2024This is my 2nd review and very pleased to say that Shade Pty. Australia pulled out all the stops to help me regarding the delayed delivery, even remitting the mail delivery costs I paid and offering to send me another screw that they had on hand in lieu of the other. Well done Shade Australia!👏
GARY
Dec 06,2024Simply, wonderful service and a great product!
Jen
Dec 06,2024Based on other positive reviews we recently purchased an umbrella. The quality is great and the delivery was fast. Ours was missing the strap that you wrap around it when the umbrella is down, but we phoned the company and they sent out a replacement very quickly.
Mark
Dec 17,2024Very clear product descriptions and online Chatbot made it easy to select the right product quickly. Delivery was surprisingly fast.