ShapesPlastics
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Reviews 836
Gerold Geisser
Sep 18,2024Easy to order, confirmation by e-mail and prompt shipping and delivery. I have yet to have any problems.
Jayne Reeser
Sep 17,2024I ordered acrylic on two separate occasions and was very pleased with the quality of the product. I needed to reach out to customer service twice and they were very prompt and provided me with great service. I was grateful I was able to speak with a representative and have my questions answered directly. I would recommend this company.
James S
Sep 10,2024I had not received a tracking order after a few days after ordering, so I called customer service and the very polite lady put e on hold and looked into it. Apparently my item was back ordered and she let me know the material would be in that day. She also said that I should receive a tracking number the following day. Not only did I receive a tracking number but the pleasant last also called me personally to let me know my item was shipped and a tracking number from her. EXCELLENT CUSTOMER SERVICE!
Paula
Sep 05,2024There was a miscommunication that caused a problem with my order but they rectified the situation and went above and beyond to make sure that I was pleased and satisfied after Al the issues were corrected.
kole palushaj
Aug 26,2024plastics were all cut with jagged edges. one piece was not cut to correct size and ive called multiple times to report and always get an answering service.
Scott
Aug 26,2024Easy website to navigate. Had material in a week.
David T.
Aug 25,2024My product was cut to the exact size I requested and was delivered quickly. Website was easy to use.
Willard Beamer
Aug 23,2024Quick response and turn around. Great customer support.
Karl Mayfield
Aug 11,2024Great products timely ordering process, love my product!
Peter Bassano
Aug 08,2024Perfect fit. Quality product
RC
Aug 06,2024I got what I ordered, and got it in time.only one small flaw is that I selected round edges on the order but the edges wasn’t round. However, they cut the material to the exact size I needed.
Gerald Flack
Aug 03,2024Using the item as an edge on a snow pusher. The long edge was not cut straight so had to recut both long edges to straighten them. I took this to a wood shop which cost money and lost over a half inch in width of material
Yoko
Jul 21,2024I did not expect the quality! And the cut was clean and precise..
Aaron
Jul 20,2024I have only received one of the two items that I ordered. I have sent two emails to customer support with not response, and you send me a customer survey?
Adam
Jul 19,2024Delays, Delays, Delays. I ordered a single cut plastic sheet. Order confirmation said it would be processed and shipped within 48 hours -and I would get a tracking ID. I never received that. I contacted after a week and did not hear back. I contacted again, asked for an update or a refund and was told "due to a networking error" they did not process my order, but it would be processed today and shipped out. 2 weeks later, still nothing. I contacted again, was ignored again. I followed up after nearly 30 days with a note that I was going to file a complaint with the BBB and share my experience via negative reviews. I got the same response "due to a network error..." and was told my order would be processed and shipped. This was finally not a lie. 31 days to ship vs the 24-48 hours as advertised.
Rick Whipple
Jul 17,2024The piece I ordered was 1/2” thick, 30 x 36” and came about an 1/8” oversized both ways. I sent an email and got no response. I attempted to shave it down and ended up with an uneven edge because I was taking so little off. It was over $200.
Richard Pulling
Jul 16,2024Quick and spot on dimensions
Travis Rhoden
Jul 13,2024Excellent price. Quick reply on questions.
Daniel Kleinrock
Jul 06,2024Nice fit! Great product.
Larry Feldhaus
Sep 21,2024I just ordered one cut-to-order sheet of Lexan just before a long weekend holiday. I arrived in perfect condition via UPS in a reasonable period of time. The length was a tad long, but within the allowance ShapesPlastics had specified. I ground the edge to correct the length. You may want to order your piece(s) allowing for the tolerance they indicate.