Exactly as described. Fast shipping. Fair prices. Will order again.
Great Customer Service - They actually sent me the plastic with incorrect dimensions but the moment I called them and told them about it, the lady that I spoke to, Terrah, was very kind, immediately understood my issue and within 3 days I received the new shipment with the one with the correct dimensions.
Very poor shipping timing. Product showed up a week after scheduled delivery and took multiple calls to get any info. The shipping was $500.00 and in my opinion was not worth it at all when i could have sent a truck for less and would have delivered sooner.
Great communication and service.
Exactly as ordered
After having an issue with my order, Brian reached out to me to fix the problem and completely understood what was my complaint. He was courteous, helpful and took care of my issue. Thank you and I will diffidently recommend ShapesPlatics to all my friends and family.
I called and spoke with customer service and explained I was looking for a thick opaque plastic to replace the glass top on an outdoor table. As such the material would need to be rigid to serve as a table top. I was directed to order black acrylic. When my order arrived I had not just one but two sheets of acrylic but the material is thin and flexible and not appropriate for my needs. I called customer service and followed up with an email and I was promptly refunded the purchase price. Based on the integrity, accountability and ease of working with customer service, I will definitely do business with Shape Plastics in the future.
I got exactly what I ordered pretty quickly and within reasonable tolerances of length and width. Their pricing is also very fair, about 30% cheaper than Home Depot and Lowe's where I am, which I would have had to cut myself.
Great communication and prices.
We still haven’t received our table top, ordered on the 31st of May. It’s been a very disappointing experience so far. Not sure what the issue is with shipping our product via FedEx. We never expected it to take so long. Just wish the owners were more responsive to the customer.
Material was cut as ordered and arrived at a reasonable amount of time. Order was packed nicely.
Quality product manufactured to your measure.
The materials are good and the ability to cut to size is beneficial. Time to ship was a bit slow and the cut parts were all oversized by ~1/8" - 1/4" with some pieces being slightly off square. It's small dimensional errors and in all cases oversized, so they can be trimmed to fit.
Items that I ordered are perfectly sized and well protected. Thank you.
Item arrived damaged. I tried calling and sent two emails with no response.
Great, great service.
EASY TO ORDER; MANY OPTIONS; QUICK DELIVERY
Great prices, good communication
Easy and great quality. I had a terrarium that they don’t make tops for and the fit is perfect.
Cindy Mac
Jul 02,2024Ease of order, precision of the product I received. Only think missing probably says more about me than Shape- Status on order progress - as I was ordering for 1st time and a bit anxious! Product worked so very well! Thank You!