Very helpful customers service! Thank you!
Item was reTURNED to address on package. I don't see CREDIT to my account...? Got Credit...Thank You!
I PURCHASE THIS WATCH THRU Amazon. I wore it along with my Fitbit Sense. The step count was very inaccurate as there was no way to set the stride. THE HEART RATE WAS ALSO off. I wore this watch for 3 days. I EMAILED THE COMPANY TO ASK QUESTIONS NO ANSWER. I RETURNED THE WATCH. You get what you pay for. If you want inaccuracies then this watch is ok. Great battery charge lasting days. Only thing I found nice.
I purchased an SKG Smartwatch, the advertisement made it look easy to operate and it was. I had a few questions about some of the functions, but was hesitant to send in inquires. I have bought many things on line and most with little after sales support. I sent in an inquiry and with in 2 days, I got a response. It was concise and easy to understand. I am very happy with this purchase and strongly recommend SKG to others.
What I ordered was not what I was expecting. I reached out to get a return address. They took close to 2 weeks to respond. I was able to return 2 neck massagers but they have only refunded me for 1. I have been reaching out to them over and over(for well over a month) with no response. BEWARE!!!
CANNOT READ GREEN WRITTING!!!
I received the product and so far it's great. Battery lasts long and my neck is finally relaxed 👍 Thanks also to Tony for his support!
The purchase and delivery was easy. I like the product Pro V7 overall. My only complaint is my watch disconnects all the time from my phone even if my phone is near.
I received my product in a timely manner, the device itself is pretty quality, but I was a little disappointed with the packaging method. Luckily the company is excellent in customer service and helped to resolve all my issues!
The service was great and smooth, I had to take some pictures at night 😂 but that was fine. Thank you for this helpful support and I look forward to try many more devices.
Order was placed on 3 Jan. yet to receive it even though I’ve paid for expedited delivery.
This product is a life saver! Love the response so prompt and answered my request beyond my satisfaction Thank you!!!
Fast shipping. Item exactly as described, even better. Love the migraine eye massager. Birds and water sounds, heat. Really nice. Good price.
Excellent product, prompt delivery.
delivery fast, machine work well, really help.
I older three bundle-sale , and they all come to different package and time; and one is different brand name of massage gun not from SKG 🤦🏻♀️🤦🏻♀️🤦🏻♀️ , and I still didn’t got my massage gun yet , it’s been almost 2 weeks ; I like the massage item ; but Don’t like the delivery customer service is horrible .
Return was very difficult, had to keep messaging in the online chats and email the support a few times in order to get a response. And at first the customer service didn’t want to process the refund, instead they wanted to issue a $50 dollar gift card (the product I bought was $79). After quite a few negotiations back and forth they finally agreed for full refund. It should not have been this difficult, especially since the webpage says there is a monet back guarantee.
This is absolute bliss, i cannot wait my parents to try it too!
Great product and the delivery process was easy and hassle free.
Carol Phillips
Mar 17,2023I purchased a watch and the charging cord was not included. I’ve contacted you twice but never received Response.