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Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.
The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.
Reviews 890
L. RYAN
Jul 11,2024Excellent service as usual from the technician and new system sales rep. My system needed an early upgrade to resolve a control panel issues and the process from diagnosis to installation was smooth and efficient.
Mark Friedman
Jul 11,2024The technicians were punctual, neat and informative. Thank you Richie and Ryan for your great work.
FRANKLIN REVELS
Jul 11,2024The technician came on time did an excellent job and was very courteous answered all my questions showed me what I needed to do and where I can get the information I need Thank you
ERNESTO GULOTTA
Jul 11,2024Great work from both Charlie and Matt! They were extremely customer service oriented and their work was impeccable. Left our home spotless. We love our new system!
ROBERT J MOTTA
Jul 11,2024Service tech was on time. Explained all steps. Assisted in logging in to Slomin's app. Made sure we were able to log in.view cameras and history. Tech name was Jose
Philip K
Jul 10,2024Tech on site was very detailed and thorough of explaining things.
BRIAN UTNICK
Jul 09,2024The technician and his boss were great. Worked hard and completed the installation in one day.
CLAIRESSA WALKER
Jul 09,2024Awesome, very informative
Consumer
Jul 08,2024Beware when purchasing few Slomins, I was quoted one price told I was getting a free camera installed. Then when it came down to it, they showed up for the install. Everything changed did not realize it at the time I got extra bills they installed the alarm for six hours late arriving no phone calls or heads up, never explained in details. Had to work the alarm or anything like that their customer service is very poor. Their managers were not helpful at all. Did not want to hear anything.
JOSEPH A PUSKAS
Jul 01,2024We are unhappy with the communication between customer service personnel and us. We were told that the upgrade would be free. Steven Wetsberg told us that, in fact, it was not free and would cost us $120 and change, plus tax. The installer did a great job installing, but informed us that the smoke detector was not included in the $120 and would cost us approx $115 for its upgrade. Finally, the amount of time provided for customer instruction was totally inadequate. The installer left before we had the opportunity to ask any questions and/or inform us of the differences between our old and new systems. He didn't even ask if we had any questions before leaving. Additionally, Slomins does not provide a hard copy instruction booklet and we were told to download it ourselves if we had any questions. We appreciate the fact that we got an earlier installation date than originally scheduled, but it was apparent that the time spot was inadequate to provide enough time to properly instruct, and the installer left without even asking us if we had any questions. We would appreciate the opportunity for an in-person instruction session, and a hard copy of the instruction manuel. Please call us as soon as possible to further discuss and schedule same. Thank you for your anticipated cooperation.
LLOYD STEPHENSON
Jun 30,2024Original system was installed in 2010. We never got an update and finally now we have. Installer explained how to use system and installed in orderly manner.
PRASAD R BACHU
Jun 29,2024Excellent and team executed the work professionally!
Phil Pecorella
Jun 29,2024We had a really good experience, our installer Rich was very thorough and made sure that all our equipment was working properly.
ISABELLE DELEONIBUS
Jun 29,2024I felt the technician was very knowledgeable and clearly explained everything.
MARIA CAMPANELLI
Jun 29,2024My alarm is a mess. We cannot get the cameras to work on the app. I spent 2 hours on phone with someone.
robert thompson jr
Jun 29,2024Service and the installation was the best.
Customer Debra A Gregg
Jun 28,2024Tom was professional and explained how the system works. Thank you. Going forward, I suggest that the homeowner try their alarm before the tech leaves. It was a fluke per slomins that my alarm didn’t work when I tried to arm it. Long story short, would have saved me a lot of unnecessary stress.
JUNE MIODOWNIK
Jun 28,2024The Slomins technician knew his job. In addition he was a real gentleman. Thank you and him.
BARRY C MINKIN
Jun 28,2024Tyler was excellent and took time to explain the process and answer our questions.
Kim Infante
Jul 11,2024They are the worst at customer service and make you sign a contract for 3 years without you even knowing