Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.
The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.
Technician was on time, patient and knowledgable. Also courteous and pleasant.
The technician was the best! He was so knowledgeable. Nice, courteous and patient. He made sure we understood everything Just a great experience @
James is one of the best installers I've come across in 20 years of business. Nothing was an issue and there was a solution to all problems.
Very experience thank you so much
After the supervisor came to assist the technician, they solved the challenge of setting up the video doorbell to our system. The alarm system was installed without a hitch.
Professional
professional tech.....great job
Service tech Keith was great did a great job nice and neat, polite and respectful very satisfied
Tech was knowledgeable and knew what he was doing.
Problem with the driveway camera and tech came out and reset the connection to the camera. Still having intermittent problems with viewing the driveway activity. First call, Slomins told us to reset connection; second call sent tech to check out the connection; third call they said they were having IT problems for about 2 weeks. Why did they not tell us and why so long with issues that customers need this protection and are paying for it. It is a lost cause if the system is not working correctly and there is no protection.
The installation was great. Tyler, the installer, was knowledgeable, polite, helpful and quick. The whole experience was not perfect because the dispatching system gave me basically no information about the time of Tyler's arrival. The automated system basically reported that my job was the installer's next job and he would be there shortly. Technically, this was accurate but does not tell the consumer how much time they have and when to be ready. The system clearly knows where the installer's first location is, and how long it would take for the installer to travel to my location. By being so vague, the system kept me from accomplishing other necessary tasks for which it turned out I had plenty of time.
The person that installed, my system was very very nice. He was very experienced to what he was doing and I appreciated that thank you so much.
First off when he came in, he introduced himself let me know his name and he also let me know it was from Slomin Shield. He gave me a complete rundown on what he was going to do in the house in the house and then took me through it when it was all set up and showed me and made sure I was comfortable with everything
Very informative
The technician was friendly, efficient & he cleaned up after himself👍
Received a phone call at 8 am that tech was on the way, did not get here till 9:30. Not happy with the wait time. Phone call should be closer to the arrival time or customer should be given a closer arrival time.
Service person Harshad arrived on time as I had asked for as I would not have been home earlier. Worked neat, clean to update my system both wired and wireless. Took the time to make sure everything worked perfectly and took time to explain change in usage and separation of zones. Pleasure to work with highly reccommend.
The technician was kind, courteous and respectful.
My installer was fabulous helped me through whole process
TARIQ ANVER
Nov 09,2024The technician Omar was absolutely wonderful and a qualified professional. He installed everything perfectly and helped me to understand the system.