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SmartWings

Hosted by David Simmons

4.5 (735 Reviews)

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SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.

Reviews 735

4.5

Out of 5.0

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Michael Coffin
Jan 08,2024

I was a little hesitant spending almost $500 on this because I wanted the z-Wave motor to integrate with my VeraPlus home automation system and the manufacturer could not confirm that it would. I took a risk and am happy to report that it DOES work with the VeraPlus - but NOTE WELL when pairing it might not appear to have completed, I paired using the web interface as a Generic z-Wave device (not sure if it would look different using cell phone interface) and that process has a clock that counts down to 0 "looking for new devices" - it didn't report finding the new device, but it actually did so try closing the web browser and then go back into Vera and check devices and see if it was added. It took me a couple of tries before I finally got it right, as you can see from the screen capture from my phone you can control up/down/open/close/stop functions as well as set to specific percentage open. The device can be added to scenes like any other device, so for example if you wanted a scene named "Living Room Blinds 50% Open" you could have this device open (or close) to 50%. My blinds for this room were 88" wide x 67" tall, I did the 70% blackout in Linen Caramel and am very pleased with the appearance. The electric motor is very quiet, responds promptly to either the hand-held remote control or z-Wave controller instructions, and was very easy to customize (e.g. setting upper and lower boundary limits and "favorite position"). The motor draws very little power both while listening for instructions and while running, I've had the motor listening for several days and operated it up and down several times and battery is still at 100%, I'm told you can get 600 open/close operations per charge on this battery! The manufacturer provides nearly EVERYTHING you could possibly need to install, even a pair of white gloves to keep the unit clean during install and a level to ensure it is installed level! I'm so impressed I may bite the bullet and replace at least 6 more large units (same size as this), and probably 4 or more smaller units. If I do the master bedroom windows I'll finally be able to have the blinds open at sunrise automatically. One final note, the custom build and shipping from China was FAST! Ordered 12/12, shipped 12/17, arrived in Massachusetts via UPS 3 days later on 12/20!!! It was double-boxed and well packed, arrived without any damage despite such a long trip!

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Michael
Jan 08,2024

Super easy installation, I was also able to install the wide ones by myself, lightweight and fit like a glove

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Marek Jajcay
Jan 06,2024

Really good quality and easy to install

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Holly from Vermont
Jan 06,2024

A high quality product that's made even better with top-notch customer service support.

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George Anderson
Jan 06,2024

Your website was most helpful in making a decision. The pictures and corresponding information on roller shades. Size, color, prices and most important was talking to your representative Rachelle. George Anderson

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James D Bly
Jan 04,2024

Your lack of responsiveness and slow shipping of my samples (which led me to miss your sale, btw) makes me seriously doubt your ability to deliver.

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R. Langley
Jan 02,2024

The blinds are exactly what I ordered and look and work great!

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Hatim Alem
Jan 01,2024

Easy set up and the app very user friendly

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customer
Dec 31,2023

Great shades and great customer service! There was a mix up on the order, but Smartwings customer service was easy to get ahold of and they were awesome at getting it resolved. Thanks!

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D£YJ££
Dec 16,2023

The blinds arrived in time and works well with HomeKit . One of my blinds did not connect with HomeKit but I called customer care and they were able to walk me through how to troubleshoot the issue. Everything works smoothly now. Only slight con is that when you open or close the blinds together they don’t move in sync. They all move at a different speed but they do stop at the same level. Overall great product!

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Julio
Dec 13,2023

From the ordering process to the selection of blackout shade to the manufacturing and shipping speeds, i can say enough thank yous to Smartwings. Installed in less than an hour and the new shades looks amazing vs the old curtains. Will buy again for other rooms!

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Pam P.
Dec 13,2023

Excellent product, great customer service and great price point!

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Emov
Dec 12,2023

Customer service was so responsive and the shades were so easy to install. I was doubtful at first but we are so g happy with our choice

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Pusateri, Joseph
Dec 12,2023

Ordered 9 different shades in minutes

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Rodney
Dec 12,2023

I had questions about shipping and called after business hours and left a message. They called me that evening less than 30 minutes after I called. Answered all my questions. Product came packaged very well and was easy to install. Great look for any room. Love it!!! R. Joiner

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Paul K
Dec 12,2023

I'm very cautious about online purchases, I was hesitant at first but after getting an outrageous quote from a "Budget" blind company I decided to try Smartwings, I must say that the order was delivered about 5 weeks earlier than the "Budget" store had indicated that their's would be ready and the price was a third of theirs, the packaging was excellent. I did have a minor size issue but was able to quickly fix it with no issues. I'm now going to order another 3 or 4 and not hesitate for a second!

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Turbo
Dec 11,2023

Great shipping, quality of product and installation was a perfect fit. Easier to install than a curtain rod.

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John Adam
Dec 11,2023

They shipped with out included parts which I have yet to receive and they say it works with a Google home but it's limited even though it's a matter over thread device. They said they shipped a fix for both these issues but we will find out. Knowing these aren't able to be returned and they are very expensive (1500 for 2 doubles), I would hope they would tell you this before purchasing and include everything they say that comes with it.

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GURDEV GREWAL
Dec 10,2023

Easy to install awesome product

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Kathy P
Dec 10,2023

The shades were exactly as what I expected. Installing them and operating them was easy.

877-762-7861 [email protected]

5900 Balcones Dr Ste 100, 78731-4298, Austin, US

http://smartwingshome.com

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