To leave a review you need to be logged in
SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.
Reviews 735
Steven R
Oct 30,20231/2/24 Update: I received a follow-up email from Smartwings, offering to ship replacement motors for the malfunctioning shades. The replacement motors would be upgraded motors with Matter/Thread compatibility. I received and installed the upgraded motors about 4 weeks ago and they have been performing flawlessly. Thank you to Smartwings for standing behind their product and making things right. Star rating updated. Earlier this year, I purchased 7 shades from SmartWings. In the 8 months I’ve owned the shades, I would say the shades have remained connected to HomeKit and operated properly for no more than 5 continuous days at a time. I am constantly having to re-set and re-connect the shades - only to have to do it all over again in a few days. If I could return the shades, I would.
Sami Ashley
Oct 24,2023Beautiful and functional! Well made blinds, the motor works well, remote works well and was not difficult to use. Motor is quiet. Saving up to buy some more for large windows in my living room!
Martin Montreuil
Oct 22,2023Window is 62 inches wide, three attachments were provided and everything snapped right into place. Attachments are screwed into the top of the window. The width and height of the shade is perfect having provided exact measurements. Stops just prior to the sill and doesn't hit the sides. Solar panel has been keeping the unit charged around 92% despite cloudy days and porch overhang. Integrated with HomeKit, goes down at sundown and up at sunrise. You do hear it if there's little to no ambient sound, not unpleasant, just an initial 'what is that noise?' that makes you wonder for a second.
Eric
Oct 20,2023Solid product, and a friendly support team that goes the extra mile. My Matter-based blinds are one of the most reliable IoT products I now have in my smart home of over 160 devices. Great from a technical standpoint, and everybody loves the design I picked from the wide array of options and customizations!
Daniel Galley
Oct 19,2023I'm very happy with my order experience, shipping, and the zebra blinds themselves! Would highly recommend!
Rick Gelotti
Oct 18,2023I've had my SmartWings installed now for almost 7 months. Initially, the shades looked great. Installation was easy. I did have to contact support to get one of my 5 shades aligned better, and the help was excellent. The shades quality is good, but not awesome. The material is like a plastic weave, which tends to separate slightly on the edges of the shades, but very minor. They still look great, function very well with the remote and the batteries are still going strong at this time. I do recommend these smart shades and would buy them again.
gc
Oct 18,2023Our Smartwings roller shades have been one of the most pleasant and gratifying purchases we've made in a long time. Every aspect of the experience: product selection; pricing; ease of ordering; prompt shipping; easy installation; and performance, have all been spectacular.
RGArnold
Oct 17,2023Highly recommend these roller shades. They are easy to install, come pre-programmed (or can be re-programmed easily) and operate smoothly. The ordering process is straightforward and delivery (from China) was relatively fast. Advice: buy the sample book to make sure you make the right fabric choice, and of course measure carefully (twice!). My only issue is the apparent need to buy a Zigbee or Amazon Echo for mobile phone control. It should be Blue Tooth with an app.
carol
Oct 14,2023The customer service is outstanding! I had a slight problem with my first order and it was handled quickly and without a hitch Since then I have placed another order and I am excited to receive them! I highly recommend Smartwings!
Martin Reimer
Oct 13,2023I ordered two blinds for our primary bedroom and could not be happier. In fact, we ordered several more exterior shades. The blinds are nicely constructed, and work well with Alexa. I only have one suggestion. You offer several 'connection' options, but you do not make it clear that you need to purchase your Smart Link device in order to actually use the blinds with Alexa. I did not purchase the Smart Link device initially, and was frustrated trying to connect to Alexa. But after purchasing Smart Link, the setup was quite easy. So you really need to make it more clear that if people actually want to use with Alexa, they need to purchase at least one Smart Link device.
Mitchell Gordon
Oct 13,2023SmartWings shades are quality constructed.
Jon Anderson
Oct 13,2023Speedy order processing and very high quality shades. They arrive fully adjusted for each window and take 10 minutes to install.
Brad Hellickson
Oct 11,2023Awesome product above and beyond support!
Richard Plante
Oct 09,2023Received exactly what was ordered easy to install looks great quality product very happy would purchase again
Chris
Oct 09,2023Product is good but if you have technical issues or product deformations etc. good luck getting a refund or any help. It’s unfortunate because the product works well. You are gambling when you buy this product. So far 2 out 4 blinds have been good exp and the others not.
S-P Townsend
Oct 06,2023One of the motors was programmed in reverse. Took a long time to figure it out and fix it. Keeping it connected to both Alexa and Google via Thread/Matter has been a challenge. I've had to write many custom scripts to make the shades user friendly for my family. In the end, it's all working at the moment so it's worth it. Hopefully there will be updates to make it more simple to use going forward.
Calvin Jones
Oct 06,2023Excellent customer service! Products installed easily!
RCS
Oct 05,2023I now have 19 of these blinds. There was an original hiccup on the 1st ones I bought, but customer support was outstanding, and the issue has been resolved. Easy to install, and easy to connect to HomeKit. I can comfortably recommend.
Brenda Radel
Oct 05,2023We received our order sooner than expected. We had several questions when installing the blinds and needed to make a few calls to customer service for assistance. They walked us step by step through the process in record time. Customer service was very knowledgeable & responses were very quick. I highly recommend Smartwings!
5900 Balcones Dr Ste 100, 78731-4298, Austin, US
http://smartwingshome.com
Customer
Nov 01,2023I bought a motorised cellular blackout blind for shipment to the UK. It shipped and arrived quicker than I thought it would. I love that I could specify the measurements of the blind for my window and it fitted perfectly. I replaced a manual blind and install was very straightforward. I bought the zigbee version which I have connected to home assistant through zigbee2mqtt and through that to Amazon Alexa. All works great and I have it automated to open and close at sunrise and sunset. Only reason this does not get 5 stars is because the motor is noisier than I expected when opening or closing.