SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.
Customer service is great, they go out of their way to help you. The blinds are beautiful and very reliable. Would purchase again.
wasn't able to connect the hub to my network - already sent an email explaining everything and hopefully I'll get an answer back helping me
Ordered outdoor shades. The packaging was excellent! The product is well made, seems very sturdy, and was easy to install. Shipping time was also excellent especially considering the distance it travelled. The shade worked without a problem. Had a little trouble setting the limits but an email to support solved the problem by pointing me to a YouTube video.
Install and set up over z wave was very easy for our dual shade.
Replaced the partial blackout with total blackout at minimal cost.
We've ordered quite a few blinds now and the customer service experience has been excellent. Really concerned about making sure everything is in good order and completely satisfied.
Received incorrect order after multiple correspondences with the company regarding the details. Took over a week for them to even let me know that my original order couldn’t be accommodated as requested. UPDATE: Smartwings remedied my issue by expediting the correct shades, which I just received today. Everything appears to be in working order and they look as nice as I had hoped. I’m happy with their responsiveness and with the quality of the products that I received. Updating review from 1 star to 4 stars.
Great service and fast delivery. From order to receiving 7 days. 2 minor things. One shade was initially rolled crooked so on first lowering of shade it went to far to one side. After 1 cycle of full lower and full open it self corrected. The other was one of the shades ordered was not in shipping mode. The remote was on 0 when I pressed lower and a shade in an unopened box tried to lower. After opening box it was not bad to fix and did not damage anything.
The blind worked as advertised. Had all the hardware including a solar panel to keep it charged. Instructions were great and made installation a breeze. The remote works great; even though I only bought one, it can be programmed for five. Great Product !
Shipping was fast, blinds work great with HomeKit, couldn't be happier. Wanted these to basically be my alarm clock by opening the blinds every morning (and closing them at sunset) and they work perfectly! I will definitely be purchasing more in the near future.
Very happy with my blinds. Will likely do the rest of my house
Fast delivery and the product is excellent! Highly recommend!
Got all the info I needed
Arrived before expected and the blinds were amazing. They fit perfectly and the setup took no time at all.
I received assistance over the phone that resolved my issues quickly.
High quality blinds, well packaged, good instructions and reasonably simple to install. My expectations were met.
Great product and great customer service, thank you!
The product fit well but if fitting on interior dimensions, measure it three times both close to window and towards opening. The product was easy to buy, price was on par with other products like it but the solar panel option is what set it apart for me
Amazing quality product (motors and light filtering fabric), couldn't have been more satisfied ! I do not like how the blackout material feels, especially around the parts where it is stitched. I have mixed reviews about the support team. One member of your support team (Cora) was excellent in tending to my issue when I didn't like the fabric I ordered and stepped into my shoes and really took the time to understand my problem. The other person (Rachelle) was literally not interested at all in hearing me out, offered standard responses and a horrible resolution.
William Cushing
May 25,2023The product seems good in the time that we've had it. Production delivery was a little slower than expected.