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SmartWings

Hosted by David Simmons

4.5 (735 Reviews)

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SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.

Reviews 735

4.5

Out of 5.0

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Eric Johnson
Jun 14,2023

Really like your solar panel USB chargers!

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Jennifer Winkelmann
Jun 13,2023

Everyone was so helpful in making sure I understood the difference between the blinds, (thread, homekit etc). They were knowledgeable and prompt in returning my calls! We plan to buy more for other parts of the house!

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Mary Beth Factor
Jun 13,2023

Worth the price! Easy installation - did it by myself with a 95.5 inch valence - and works like a dream!

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Anissa Barksdale
Jun 13,2023

Fast quick response. Rachelle was knowledgeable, patient, and courteous. She went above the call of duty and assisted me with making my deadline. A. Barksdale

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Joseph L
Jun 12,2023

The blinds are top quality and very well made. I bought it for my whole house and couldn't be happier with the purchase. I smile every time all the blinds come down at sunset. I do wish the instructions were better packaged or more FAQ on their website. However, their customer support are first rate and they respond very timely to answer my questions.

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CB
Jun 11,2023

User friendly install and works seamless with Smart Home with no issues.

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Karl Wold
Jun 10,2023

I have four large windows in my bedroom, which is great for the dark winter months when sunlight is at a premium. But in the summer, when the sun comes up before six, I need a dark room. These roller shades give me a dark room. And they look great! Splurged for the remote controlled set and they're worth every penny

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Michael Stubben
Jun 10,2023

Roller shades were easy to install and look great.

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Chad Weierstall
Jun 10,2023

Shades were well packed. Colors was exactly what I ordered. The thread motors seem to be too new to have a proper set of instructions to get connection set. The only other complaint is the one corner was wrinkled. I’m hoping it goes away after some heat gets on it. Would definitely recommend the roller shades.

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Michelle Lee
Jun 10,2023

We looked at a lot of motorized shades and these were the most affordable and best looking (a lot of other ones had a different battery placement -external instead of interna- so the blinds would stick out an obvious amount into the room). I would highly recommend checking their site for approved installers and paying the additional for measurement and installation. It made everything so easy

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Customer
Jun 08,2023

The interaction with the company was fantastic. They were very helpful and our order was manufactured and shipped quickly. We love our new motorized roller shade.

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Paul Vercellone
Jun 07,2023

Positive: your people are outstanding. Everyone I interacted with was patient and professional. high marks to manufacturing: pre-programming perfect out of the box and shade sizes were also perfect. Engineering gets low marks for putting learn button on top of motor inaccessible with shade in brackets. Engineering gets high marks for bracket design. Instruction developers/printers get low marks for pictogram only booklets (installation, operation, remote, etc.) with little detail Battery mounting really only designed to attach behind the shade so depth of frame needs to be very deep to accommodate both head rail, battery, and lets not forget battery clips. So, having a frame that deep would then cause the black out feature to be lessened from light around the edges.

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Bobby
Jun 05,2023

The first set of blinds are great! I’ve ordered 2 more sets for other windows. If they turn out like my first, it’ll be a total win.

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Dianne S.
Jun 04,2023

I was frustrated with the high prices and limited motorized options available from big name companies and decided to check out SmartWings after reading about them in an online chat. So glad I did! My first contact was with customer service as I needed 2 roller shades in a custom width of 106". Their CS rep cheerfully walked me through the process of how to order them, which was so simple. SmartWings may not have as broad a selection of fabrics as some others, but I found a very close match to a designer fabric I liked and it looks great. The shades arrived in 2 1/2 weeks exactly as promised, spot on for size and in pristine condition. My partner and I have installed blinds/shades several times in the past and we agreed this is the easiest install we've ever done. Two of the shades did not connect to the remote so I called CS and she walked me through it in 5 minutes flat. The shades are super quiet and operate very smoothly. Great quality, very attractive, 5 star customer service AND about half the price of what I would have paid from "the other guys".

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John casey
Jun 03,2023

Receptive helpful support staff. Thank you. I’m back on track.

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Michael Renna
May 31,2023

Love this product. I had been searching for an automated shade solution for some time and this was exactly what I was looking for. I was able to easy get custom sizes for all of my windows. The fit was perfect in each case. They support zigbee and zwave. remote works great, as does the integration with my home automation. I love being able to schedule shades, and use voice control! And when i had a question, the support from SmartWings was first class. Highly recommend.

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Rachel O
May 31,2023

UPDATE: smart wings support reached out to me to help me get the right product to make my smart blinds smart after all. I was grateful for that, thank you! I do think that the descriptions on the website are still lacking though. You DO need other smart home products to use an app! There is not a smart wings app. Just more clarity on this would be a 5 star from me. Great blinds- came exactly as ordered. Original review: My outdoor shades look and work great. My only complaint is that the website makes it pretty unclear how the smart system works. You have lots of options for smart compatibility, but there aren't a lot of details. My specific issue is that I paid extra for a smart motor so that I could use an app to control it and use schedules (as shown on the website). What it DOESNT say is that additional purchases beyond the smart motor are required to even use an app, eg. a third party smart hub or smart link. This is never stated and is misleading, as it only ever states you need a hub for voice control (not app control), and the smart link product isn't even mentioned on the blinds product page. When I contacted customer support about this, they weren't helpful and just told me to purchase additional products (smart link). If this were all more clear in the product description, I'd have no problem, but I was left frustrated that I had spent the extra money and can't use the expected features

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Richard Bradford
May 31,2023

rachelle, quality product, easy to install and program. works great right out of the box

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William Robinson
May 31,2023

Ordering was easy, came to us quickly, and was easy to understand how to put it up.

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nicolas alary
May 31,2023

Very good product, easy guides. The website was great and easy to navigate

877-762-7861 [email protected]

5900 Balcones Dr Ste 100, 78731-4298, Austin, US

http://smartwingshome.com

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