SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.
Fabulous high quality product, easy ordering, great customer service.
I got the zigbee roller shades to use with zigbee2mqtt and Home Assistant. The shades look good and appear to be well made. I've purchased six of them, one would not pair with the zigbee controller. I contacted Smartwings and they sent me a new zigbee motor for the shade which worked without issue. zigbee2mqtt had an issue where the states were backwards. I was able to fix this by using the external converter that @nathankopp posted at GitHub user Koenkk repository zigbee2mqtt issue 13878 (sorry, links are not allowed in reviews). With everything set up, the shades have been working great for 7 weeks now. The shades are good quality at a very reasonable price.
Shades look nice, shipped pretty fast for a custom measurement, and roll pretty smooth
Great product for a fair price and great customer support
Love the shades!! It was a little tricky at first to get them to work with Alexa, but Rachelle very patiently walked us through the process! She is the best!! We chose the 50% light filtering for the first two shades, but that was not a good choice for us - way too bright & no privacy! For the next several shades we chose the 70% blackout - they worked great for us! For the bathroom we used a 100% blackout and that is perfect for that space. But the 70% blackout also provides complete privacy - we used that in the guest bedrooms as well as in living areas - we like letting some light in when the shades are closed. It has been a few months since our first purchase and we couldn’t be happier!! We have recommended SmartWings shades to friends & family and we are looking for other rooms in our home where we can use them!
Greatest of service. They worked with me for weeks while I slowly made my decision. I went with almost all their suggestions (inside & outside mounts on the same west-side windows). I charged up my rollers 6 months ago and they are still going strong on the first charge. Great company, great prices, best service.
Exceptional customer service!!!
The blinds are nice and they are built well. They aren’t too loud, but they aren’t super silent like Lutron. They are a great middle ground between the ikea shades and lavishly overpriced Lutron though. The install is very easy. I highly recommend the solar adapter. It’s not clearly stated but you will need to buy the separate hub if you wish to use any smart features. At least for the zigbee/google home variant. I ended up getting that smart wings hub and it is nice, but ultimately I switched to a zigbee controller so I can use these shades in home assistant. that works great.
Everything went as expected except the motor came on the right. I ordered it to be on the left.
It was a pleasure to do business with SmartWings. Orders were correct, well packaged, preprogrammed and delivered promptly. We bought more than 25 shades; every single one was exactly as ordered - we experienced no problems. The price is excellent, the shades are excellent, and the service is excellent.
It was very easy to install the blinds, setup the remote and add the blinds to our SmartThings home automation system. The blinds have been functioning very well so far!
The ordering process was #1 After I placed a order Customer service was #1 Shipping was very fast #1 The shades are of high quality in material #1 Instalation was a snap #1 I haven't had to charge them yet #1
The staff was friendly, professional, and fast. The quality of the roller shades was excellent.
Excellent company to work with. I was a little concerned when the package was being shipped from China, but true to your shipping promise the package arrive in 20 days packed beautifully. Install was a breeze. I plan on ordering another soon. Thank you.
We remodeled the whole house and decided to order 3 blinds first and then finished the second order of 19 more. We also ordered 9 solar panels for the taller windows. Ordering is easy with their help and so are the app installation and use. It can get frustrated at times if you’re not patient. All in all, we’re very happy with the products we purchased with SmartWing. I would rate them 9.5/10, there’s room for improvement, but customer service is definitely 10/10. They can help you day or night, a big plus in my case because I am nocturnal sometimes.
Working with SmartWings has been a great experience. Their customer service has been amazing to work with. Will definitely be ordering from them again. Super easy to work with on getting custom orders
Custom made window shade with solar panel charging and Alexa/remote capability works exactly as described. We're thrilled with the shade.
Installed all 5 of the smart wings products two days ago. Works as described. Comes with one remote, that included 5-channel, perfectly allowed me to manage each smart blinds flawlessly. Still working on getting ZigBee-hub for pairing with the smart blinds. Wish SmartWings described on the website beforehand. I have to purchase a 4th generation Echo for this pairing process. Older generation of Echo does not come with ZigBee hub.
It took about a month from the order to the delivery, but it's as expected. The item itself was exactly as described.
Timothy Appier
Dec 12,2022The ease of installation and programming. Very good looking product. Won't hesitate to recommend smartWings to others.