On ordering a Samsung television was unfortunately told there were no new options available but was offered an “as new” display model with the addition of a goodwill discount. Customer service was prompt and very helpful.
From start to finish an example for other firms to follow. The salesman could not have been more helpful & spent a long time explaining the different operating systems, which made it easy to pick the model my Wife & I required. The installation engineers were once again more than helpful, & nothing was too much trouble. If you live in Ainsdale do use Smith`s for your electrical goods.
We have recently purchased new appliances for our new kitchen through Smiths TV. Prices where very competative and the service we received was excellent. We will defiantly be recommending Smiths TV to our friends and family.
I find going into a shop very helpful the staff were great very pleasant delivery next all sorted . Thank you Smiths staff in Ainsdale jean Hughes
Friendly efficient service and delivery of new TV thank you. Ian MacRae.
Very helpful sales person, the TV we wanted was in stock. Grateful being able to pay for set up.
Quick dispatch Good communication re delivery good price
Very helpful and prompt service
Excellent service and advise Would recommend
Sales guy was straightforward and informative. Delivery guy was helpful and carried the TV upstairs to my flat.
was disappointed they sold me a tv that they didn’t have in stock. Had to upgrade at a further cost.
Brilliant service couldn’t of done more to help I ordered a OLED tv but it was discontinued, so they help me chose a better one for just a little bit more,answered our emails and calls straight away
Personal, prompt and friendly communication. Very helpful. Highly recommended.
As per your online receipt it states you will contact me to arrange delivery unfortunately I have ordered twice from you online recently and on both occasions I was not contacted to give me any idea of when the delivery will be made and on both occasions it was delivered just before 5pm so I was waiting in all day. It might be an idea to either make delivery arrangements online or amend your wording on the online order receipt. Otherwise the website and the online ordering was fine and went without a problem.
Smiths TV are absolutely brilliant and I am very happy buying from them. Next day free delivery, price matched to large online retailer. Support this independent retailer, 10/10 service.
Was kept up-to-date very well with the status of my delivery.
Very helpful company. Would use again . Unfortunately they ran out of old stock of tv I wanted offered me an upgrade at a good price . Delivery was excellent 👍
Very helpful staff, it was great to talk to a person who really cared about getting me the product I needed.
Mixed bag. Initial product ordered not in stock, got offer on newer model so ok. I found the delivery took an extra step than usual, good if could all be sorted in one transaction/communication. Happy with our new TV and pretty good overall.
John Darwin
Sep 16,2023The communication and updates regarding delivery đźšš was impressive.