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Reviews 236
Bryn Scott
Oct 18,2024Could not have been a been a more simple and smooth process Eimeren was absolutely great Would definitely recommend
Soph Ewoods
Oct 15,2024Rude, incompetent and dishonest company. Avoid at all costs. Their “pool of investors” they promise to sell to doesn’t exist and is a sham to get you to sign up with them - admitted by their own staff. They used photos already taken by a previous company and we had to rewrite their initial property description which was littered with errors. Two of the “managers” we dealt with are incredibly rude and if you raise complaint with them they just shout over you repeatedly - like children during a tantrum. They have also shared contact details with 3rd parties - not consented to by us. Despite admitting that they service to us “had fallen below the usual standard” (their words) which was putting it mildly to say the least, nothing was done to rectify this at any time. Initially they lied about their fees - which only came to light some weeks later. They then denied the lie! They sent an agent round to facilitate viewings who did not know any details of the property - even advising one couple who reviewed that it was up for rent when it was actually up for sale! When I raised complaints about this agent I was told she would not conduct any more viewings but she was the same agent who conducted all viewings on our property. She even bought her small child round when doing the viewings! Completely unprofessional. They were also dishonest about the position of the buyer whose offer we accepted, leading to months of stress which cost us even more money and time. No due diligence was completed their end and Zak insisted we communicate directly with our buyer as “he was being difficult” and Zak didn’t want to deal with him! The day before our move they asked us to drop our keys to a key safe - when we travelled there this no longer existed. Another waste of time and effort as a result of the incompetence of this company. Would urge anyone to avoid.
Komey Tetteh
Oct 11,2024I recently sold my property through Smooth Sale, and the experience was fantastic from start to finish! The process was incredibly smooth, just as the name suggests. The team was professional, efficient, and always kept me in the loop. They handled everything with care and attention, making what can be a stressful process feel effortless. I was especially impressed with how quickly everything was completed, and I felt confident every step of the way. If you're looking for a hassle-free way to sell your property, I highly recommend Smooth Sale!
Alex Hornsby
Oct 10,2024Sophie did a fantastic job getting the sale completed. She maintained regular communication and was incredibly thorough, to ensure the whole process was clear and stress free. Thank you so much Sophie!
Mr Farooq
Oct 10,2024Absolutely fantastic service from start to finish, Sophie was great in getting things moving swiftly. Highly Recommended
Donna Fallowd
Oct 08,2024I was extremely nervous and apprehensive about selling my property, as the process can be exceptionally daunting. A friend highly recommended me to contact smoothsale as they have had a positive experience when selling their own property. Initially I spoke to Charles who immediately put my apprehension amd worries to rest and totally reassured me any talking me through the whole processes and procedures of smooth sale. The service is extremely efficient and proactive, I was totally informed throughout the sale and within 30days my property was sold 😊. If you are looking to sell your property please do not hesitate to contact smoothsale. I am a very happy, satisfied customer…… thank you all so very much!!
Ruth Murphy
Oct 07,2024Smoothsale were great throughout the time I used them. No matter who I spoke to whenever I called up they were all friendly, helpful and very informative. After a dissapointing experience somewhere else, Dan helped us, gave us some great advice and helped get us back on track to buying our first home.
Kim Wallace
Oct 07,2024I wrote a review last week about smoothsale over all and mentioned Dan, thanks again Dan. I forgot to mention Sophie, what a star, constantly chasing everyone up, keeping us updated. It's been an absolute pleasure dealing with this company. I highly recommend them.
SUE
Oct 06,2024A big big thankyou to Ben O'Brien and also everyone I spoke to at Smoothsales over the past few months. Ben has been absolutly kind caring and supportive throughout whilst dealing with my house sale which has been quite complex and fraught with challenges and highly stressful for everyone involved. However Ben has gone above and beyond for me even dealing with matters at weekends and also when he was off work sick. I am truly truly grateful to Ben for all the hard work he has done on my behalf. A big thankyou to you Ben!
josh portland
Oct 01,2024Had a really good experience with smooth Sale they were very friendly and did everything they told me they were going to do. Especially Dan James he kept me informed and up-to-date all the way through the process never left anything out he was very much on the ball. I can’t recommend them enough. They really helped me out.
Jennifer Butler
Sep 27,2024Very good experience with Smooth Sale. As a buyer the case holder (Dan) was excellent! From offer accepted to completion was just 4wks! Between Dan and Sophie (sales progressor) communication was good and the job certainly was done! Both showed compassion and understanding of the circumstances on both sides of the purchase.
Susan Jones
Sep 26,2024Smooth Sales staff all were friendly helpful and polite and always made me feel at ease and they helped calm me when I got all flustered and upset as this was a new situation to me, selling a property. They are worth talking to and giving them a chance. It was easy and Smooth Sales staff offered all the help and advise I needed step by step. They never left you to deal with a situation or issue you had alone no matter how small or silly the question seemed.
Penelope Rudd
Sep 20,2024a really seamless experience dealing with Smoothsale. After the original buyer for my house pulled out, Smoothsale stepped in and were able to buy my house in 2 weeks which enabled me to go ahead with the purchase of a new house. I can’t thank Zak and Adam enough. They were both fantastic.
MISS Zenobia Hussain
Sep 13,2024Very helpful go out of they way to work around me - did not have a single problem with them
Chris Pearce
Sep 11,2024I contacted Charles when we were struggling with an ongoing property sale, he gave us outstanding help and information that considerably helped us out in our hour of need, we would definitely recommend the services of Charles to anybody.
Shane
Aug 20,2024Very helpful staff and a very quick and professional sale. Star helped me finalise the sale and I can't recommend them enough. 6/5
Antonio Matera
Aug 12,2024Everything went smoothly selling my house ! Highly recommended.
Michelle hardly
Aug 08,2024Lovely people helped me amazingly.
Paddy Ashley
Jul 19,2024I have just sold my house and has completed today, there was some delays from other 3rd parties which was out of smoothsales hands, but one person who works with smooth sale Sophie went above and beyond chasing people and keeping me in the light of the progress of the sale. Sophie looks after her clients on a personal matter and is incredibly professional. Thank you.
75a Margaret House, Devonshire Avenue, LS8 1AU, Leeds, GB
http://SmoothSale.co.uk
Charlotte Reed
Oct 18,2024Special mention to Rob and Adam. Went through investor marketing with smooth sale. They managed to secure a buyer for my property within 6 weeks and just completed last week. I can’t complain at all. I was a bit skeptical at first but they have been a delight to deal with and made this such a stress free sale.