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Reviews 236
Annabel Bergius
May 22,2024Zak and the team at SmoothSale found us our first viewer within about a week of listing the property. That first viewer became our buyer! Great communication on the phone from Zak and he was very professional throughout the process, ensuring we as customers were informed and satisfied. Thank you Zak!
Anonymous
May 21,2024Bad communication btw Scot/English reps. Cost me a sale because one rep didn’t make it clear and the other went back to beginning
Jacqueline
May 10,2024I feel I have to edit my review, I am not at all sure that everything was as it seemed. My house completion was May 9th this year and I have now been informed that literally less than 2 months later it appears that Smooth Sale managed to do what they hadn't done for me in over a year and had completed a sale on the property. I'm afraid this has made me very suspicious and I will be looking for legal advice. My home was on the market with smooth sale for almost a year. It is a quirky property and not right for everyone but I had a cash buyer and after 5 months of her messing around was almost at exchange when she literally disappeared, no communication at all, I didn't feel that the people dealing with it were particularly helpful at this stage and honestly I wasn't overly impressed with them throughout the whole process, I was pushed from one person to another, constantly having to repeat information that they should already have been aware of, it really wasn't a great experience but maybe I was just unlucky. I then ended up talking to Ben O'Brien who from the first conversation was brilliant, he actually seemed to care, explained everything clearly and in less than 2 weeks my house was sold to them. Yes the offer was low, I initially spoke with Charles who gave me a figure and made it sound like that was the done deal, it wasn't, it changed so don't expect the first offer you get to be what you receive but I accepted that. There were problems too even on day of completion but Ben got me through it, even when I had a complete meltdown. I give 3 stars because of the experience as a whole with the initial sales team but I give Ben 5 stars. Thank you Ben
Michael Smith
May 08,2024I had dealings will Ben and sold my house to his company. I found Ben helpful, professional, very approachable and nothing was too much trouble. He explained things step by step so that I could understand the process. Very quick and efficient service.Thanks Ben.
Coast Cottage
May 02,2024SmoothSale were excellent from start to finish, everything was explained to me, Zak was very caring and compassionate and helped me through it. I will definitely use them again if I need to sell Sue Thompson
Davi
May 02,2024We only went as far as getting an offer from SmoothSale but the service received was very good. Charles was very helpful and explained the whole process in a clear and concise manner. The offer made was generous but we received a higher offer on the open market so we didn’t go any further with SmoothSale.
Brian Peavot
Apr 11,2024Honest and open advice was given by Rob and I wouldn't hesitate in using these guys again.
Justine
Apr 10,2024Professional and thoughtful advice which was appreciated.
Allison Smith
Apr 10,2024Really supportive honest service. Although we have decided not to move for now, there was no suggestion that I had wasted their time. I would happily contact Charles again in the future
Stephen
Apr 08,2024I would highly recommend Smoothsale. Rob Harrison dealt with the purchase of my house, and the transaction was completed efficiently and courteously in less than two weeks. Outstanding service
Jessica Major
Apr 04,2024Do not use this company! Been told a price for a house sale in writing, contracts and TP1 signed. To have the price reduced by £23k the day before completion and no ownership given. Extremely avoid, one director promises and sends contracts, signed, and then didn’t have the authority to do so and now backs out and takes no ownership, Can’t believe companies like this exist
Rena Barnes
Mar 26,2024Charles Pryce is one of the nicest people I’ve spoken to online about selling my cottage. He was polite and calm and explained the process and my options right through. I didn’t feel obliged or pressured at all to sign up. Nice to know that not everyone is out for a quick Buck. Thank you for your help Charles.
Vishal Khurana
Feb 29,2024I have brought a property from Smooth Sale. They are one of the amazing company i have delt with. Zak sort out the sale. Two Sophie who are working in after sale dept was amazing. They keep me update with the sale and now I am getting my key tomorrow. Thanks a lot Zak, and Sophie with your help. :)
Allyson Taylor
Feb 24,2024Outstanding service. Charles explained the process and was most reassuring. His advice to us showed how well he understood our needs. We would highly recommend smooth sale to those looking for a quick and competitive transaction. Service was streets ahead of the other companies we consulted.
josh smith
Feb 07,2024Currently been working with Ben and Dan. Excellent service, they really push to get the sale through as soon as possible
clare leakey
Feb 03,2024Dan Pearce at Smoothsale is exceptionally excellent. He listens, demonstrates understanding, clearly articulates, is professional and provides the best service I have ever experienced in dealing with a house sale and purchase. I am so very grateful and can recommend Dan 200%. A massive thank you Dan, you are an awesome asset to the organisation. Clare in Somerset.
Mari
Jan 25,2024Ben was extremely helpful from the start. Reassured us, answered all of our questions. Explained the process. Nothing was too much trouble. Highly recommend. Many thanks Ben.
Chris Strong
Jan 10,2024Charles at Smoothsale has been very helpful and earned my trust from first contact. He put us under no perceived pressure, and was very understanding of our decisions. Due to personal circumstances we have not gone ahead with the house sale at this moment, but we will, and when we do, I will be very happy to go ahead Charles and his team. Thanks again for all your help. Chris Strong, Harrogate.
Joy Evans
Jan 10,2024The staff at Smoothsale are very attentive. They are always available to help with any questions I have. Photos taken of the property are excellent with a very good response.
75a Margaret House, Devonshire Avenue, LS8 1AU, Leeds, GB
http://SmoothSale.co.uk
Katrina Sprinks
May 30,2024Ben O'Brien at SmoothSale was a delight to work with throughout our house purchase. He was extremely helpful and proactive, keeping us informed throughout the whole process.