Welcome to Source Insurance. The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.
We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Very helpful, friendly service.
I phoned to find out who I was insured with as I need to make a claim. Got the information in an instance. As I had changed my email I was asked to confirm it via a link which was broken. Tom popped up in a side window and was very helpful and patient.
Very helpful and supportive
Tom was extremely helpful
Used the Live chat to enquire about my cover after a loss of personal property, which was efficiently answered by Tom. Great customer service.
Tom was extremely helpful and help me with all of my questions.
Brilliant and really helpful.
All was done in couple of minutes, change of address on landlords insurance policy.
Easy to contact
Spoke with Scott about changing home insurance policy to cover a specific valuable item, quick and easy. All sorted within a few minutes.
Cancelled our policy over the live chat with Ryan, very quick and smooth process. Helpful staff, would recommend.
Great use of the Chat function with Ryan.
Initially it did take more than half an hour to get through to someone, which was rather frustrating, but when I did get through, Scott was very helpful and called back the following day as promised to arrange the renewal. A very competitive quote, and happy with the service provided.
I have been on hold for over 20 mins in total then got cut off. Also tried to speak to someone on the chat and no one is replying. I have been quoted a renewal that is 50% higher than my current, but been told if I ring them and speak to someone they can keep it the same. Yet no one is answering....... very frustrating!!!
Tom was very helpful today
I have been with Source for a couple of years and can not fault them. My recent query was to update my policy and request a few admin changes. I did all this over the chat feature with help from Ryan. It was seamless and really easy to do.
Tom was able to assist quickly with issue regarding direct debits efficiently. Thanks for your help!
Ryan was really helpful with updating my policy to include possessions away from home. Thank you!
Jake gave very clear and helpful advice today about where to find information in the policy document.
BARBARA BAILIE
Apr 18,2024Anne Hudson was very helpful in getting a refund on building insurance for my elderly aunt. The company was great to deal with and my aunt and I are very grateful and happy that the money will soon be in her account.