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Welcome to Source Insurance. The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.
We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Reviews 799
Ben Symons
Jan 23,2024Needed to cancel a policy due to a house move, this took less than 10 minutes to do via the online chat. Ryan was super helpful and sorted it quickly and easily.
Heather Marshall
Jan 23,2024Pleasant and stress free chat with Gavin Huntley over the phone regarding my renewal. Great service!
Simon Bourne
Jan 22,2024I used the chat service to check the policies I have in place. Tom (the agent) was really helpful and gave me all the information I needed to use the their online portal and confirm everything was good.
Jennifer Mcallister
Jan 13,2024Customer Service Scott Beaumont was absolutely amazing. Very easy and very quick!
EOIN MCCARTNEY
Jan 12,2024Fast and efficient service
Mark Barnes
Jan 12,2024... was a first-class experience.
Gemma Gardner
Jan 11,2024Prompt, efficient, friendly service, thank you Ashleigh.
Ian ferrell
Jan 11,2024Very thorough and knowledgeable. Gavin handled my call excellently.
Roisin
Jan 11,2024Quick response
PETER MORTLOCK
Jan 05,2024I got into my account via the clerk in the company
Steve
Jan 05,2024Ryan made changing my payment date an easy exercise. Much appreciated
Kathleen Biddulph
Dec 29,2023A very good reliable service indeed, they always contacted me when they said they would and got what I wanted at a good price.
Anya Mikulski;
Dec 28,2023Very quick and efficient service
Trevor J Williams
Dec 27,2023Helpful, immediate help and understanding.
Linzie McLean
Dec 13,2023Been with this company for over 8 years, never disputed our renewals and always let the policy run. Direct debits were paid on time very month. Never had any issues until recently. We changed banks and contacted Source to get our log in access. Never received a response to went ahead with the change of banks, our bank was dealing with the direct debits. Today 13th December, I received a letter dated 5th December, to say please contact us within 7 days to bring your account up to date. I called straight away to be told our policy was already cancelled and there was nothing they could do about it. When I raised the issue of only receiving the letter today and not getting a response to previous enquiry I was told I could be put through to received a new quote. Also to add last week around the 5th December I received my renewal quote and if not contacted they would go ahead and renew automatically. One side of the company doesn't correspond with the other! So after being cut off twice, I have no raised a complaint which I'm being told may talk up to 8 weeks to have a response. I will be contacting the financial ombudsman for further advice. In the meantime I'm left without home insurance at the expense of this companies incompetence. No respect for their long standing customers which show loyalty and 8 years of no claims counts for F*** all! Disgusting!
Paddington
Dec 13,2023Well the chap I spoke to was Tom he very helpful with explaining my new plan clearly so I understood my policy agreement
Annabel
Dec 05,2023Great service. Professional and good value. Made life easy Thank you Annabel
Ross
Dec 01,2023I emailed to cancel as my renewal quote was considerably higher than expected, I was then given another offer which matched what I seen on comparison sites and was quickly taken through this. all queries were dealt with promptly and an overall pleasant experience.
Nemanja Djujic
Dec 01,2023Whilst I didn’t bother with other quote comparisons, I rang Source to renew and was put through to Gavin. He was very helpful and managed to run some quotes and offered a reduction in price which resulted me staying with Source.
Global Reach, CF11 0SN, Cardiff, GB
https://www.sourceinsurance.co.uk
Dave Roberts
Jan 24,2024I rang today to add a bedroom to a property as I had input 2 instead of 3 the night before . It was all sorted by Heidi very quickly and all revised repayments given . The client was very impressed as was I as a broker as how simply this input error my me was resolved . Especially as the lines were busy with people ringing in with storm danage .