Hosted by David Simmons
Absolutely great service. The cleaning lady was great and the apartment shines.
Great experience, very friendly service and excellent website to make a booking.
Wonderful job each time they come and clean
Great service!
Excellent work
It was great! Convenient and great customer service.
We booked for 2hrs cleaning. Though the cleaner couldn’t complete the job with the hours booked. I must say that she did her job exceptionally well
The cleaning itself was great. Very happy with how it looked at the end. However the website said it takes roughly 7-12 hrs to deep clean a house the size of mine, so I booked two cleaners for a DEEP CLEAN, instead of one and booked a 5 and a half hour slot. How it took 4 hours for two cleaners to clean one kitchen is beyond me. They worked together, and I asked them to avoid 15 out of 17 cabinets and the entire pantry. It was almost like taking that long was a deliberate attempt at getting paid for more hours. Then they worked for 4 hours and 48 minutes while claiming to have them worked 5.5 hours. Thankfully, I had cameras in my house. In the end, they ended up cleaning one room and the kitchen, while the foyer, living room, dining room and 3 other rooms remained untouched. They did end up reducing the amount I was required to pay, and I appreciate that. But in the end, I’m still left cleaning the majority of my house myself.
Superb cleaning as always.
professional and efficient service
The team did a wonderful job and finished earlier than we expected. I’m very happy 😃
The cleaning team arrived on time, introduced themselves. They were organized and very professional, asking good questions. I felt quite confident about their skills and process. And most importantly, they listened to me and understood what is important to me. They did an excellent job and I am exceptionally pleased.
Outstanding results - I had no idea our apartment could get that clean. Also, great attention to detail, and no cutting corners. To top it off, they were very friendly, with great communication throughout the process. Oh, easy to book and to pay, too. Overall, a great experience.
The tenant that came complained about the diriness of the room. Honestly I am expecting a professional service for the price im paying.
Punctual, professional, courteous and exceptional service
The company has very timely communication about the process and good commitment to the task that is scheduled. The service providers are friendly and professional, have experience in doing their work and help solving problems
Karina was exceptional. The windows are impeccably clean. Her attention to detail and her thoroughness were exactly what we were hoping for.
Very thoroughly cleaned, very happy with my first cleaning
We recently booked a 6-hour cleaning service with SpicAndSpan.pt with the expectation of a spotless and meticulously cleaned apartment. Unfortunately, the experience was far from satisfactory. Despite having a clearly laid out task list, essential cleaning jobs were overlooked. Our sofa was left untouched, and the walls still had visible marks after the cleaning session, even though we specifically requested these areas to be cleaned. It was disheartening to find that we had to do additional cleaning ourselves after paying for a professional service. The duration of the cleaning also left much to be desired. Six hours for an empty 50m² apartment that was already in good condition seems excessive, and we expected a more efficient service. In conclusion, based on our experience, we cannot recommend SpicAndSpan.pt, especially considering the premium price we paid. We hoped for a thorough and professional cleaning service but were left with a disappointing experience and the additional task of cleaning up ourselves.
Jess
Mar 05,2024Easy to book, transparent pricing, great service.