Super friendly and helpful team! Sithra went above and beyond to resolve my query. I couldn't be happier with the service I received.
Pleasant and helpful when speaking to Jasmine.
New website was having payment troubles, but they were very quick to respond to my email with a call back and take the order over the phone instead. Thank you very much Jasmine : )
Great site easy to use.
Extremely fast efficient service
Sithra - thank you so much for your help today it was very much appreciated. Will definitely be in contact again with further orders.
Having placed an order for Defib Battery it became apparent the Free Delivery presenting on the Purchase Order (PO) was for GB only and a Delivery charge for Northern Ireland was applicable. Sadly this was not as simple as just adding the charge to the initial PO. Thankfully Jasmine of SP Services was familiar with potential invoice problems with Govennment Dept's - and sent the battery immediately, knowing the invoice would be paid eventually. Her speedy actions meant the important piece of Medical equipment was back in action ASAP. Jasmine showed a great deal of patience whilst internal "Red Tape" hindered the speedy reconciliation of the bill. Excellent customer service and Jasmine is a credit/asset to her employers. Thanks Austin
Requested specific details on an item (expiry date) and SP responded same day. SP Services have been a regular supplier to the various companies I have worked for, and I would not hesitate to recommend them.
Sithra at SP Services really went above and beyond to help me place my order and sort out queries. Would highly recommend.
I had a discrepancy regarding a quote and the actual invoice that I received. Promptly sorted by Sithra. Credit note raised and communication excellent.
Lovely customer service by Sithra. I required a copy of an outstanding invoice and Sithra was very helpful.
Excellent from start to finish. Placed an order and unfortunately there was an item out of stock with a long delay. Jasmine emailed to explain this and offered alternatives (which were price matched). Within an hour she had swapped the item and had everything sorted. Big thanks! I’ve used SP for years and can highly recommend them!
Awesome service received today from Sithra. Very professional and helpful.
One item on my order I placed today was found to be out of stock; I was contacted, by Jasmine on the sales team, within an hour or so of initially placing the order with some alternative options. I opted for an acceptable alternative which was immediately processed and confirmed.
Sithra is very efficient and helpful! Thank you!🙏
A company which cares for its customers, particularly the sales team.
Great service from Sithra today. Thank you!
Great choice
Awesome service received today from Sithra. My questions involved a little bit of investigation and she did this quickly and very efficiently. She was a pleasure to interact with and the quality of the O2 barrel bag is great. Thank you.
Richard
Sep 12,2024Sitra did a great job in resolving our query promptly by providing the relevant documentation and taking time to explain it. Many thanks for providing a good efficient service