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Reviews 968
Alexa
Aug 08,2024Sithra was excellent with sorting my query
Kane Triggs
Aug 08,2024Sithra was a great help, friendly and efficient. An item i had ordererd was on back order, Sithra was super helpful and helped me to look at alternatives so that I could get my order quickly
phil johnston
Aug 08,2024Placed an order over the phone, Sithra was great, very helpful, friendly and efficient
siskinatwork Siskin
Aug 08,2024We value the proactive and detailed service provided by SP Services. The customer service assistant, Sithra, promptly acknowledges our orders and ensures they are dispatched the following day. Even when an item is not immediately available, Sithra always provides an ETA and diligently follows up on the order. Having used SP Services for the past two years, we can confidently say that we are extremely satisfied with the service. The strong relationship we've built between our companies is a testament to this satisfaction.
customer
Aug 07,2024Really easy to use website and payment options. Super fast delivery.
MR Powell Kitaka
Aug 03,2024Excellent service thank you.
kerry crosfield
Jul 29,2024I rang in to place an order this morning but then item was on back order, Sithra was super friendly, efficient and helped me to look at alternatives so that I could get my order quickly. Order placed and will be on its way to me very soon. Thank you Sithra for your very efficient and friendly approach this morning 😊
E.J. Lumley
Jul 26,2024Despite an incorrect delivery the problem was sorted out very quickly by Jasmine, a very friendly and resourceful person. I have used SP Services before and found them efficient and professional.
Jon Mannion
Jul 26,2024SP are just always so helpful and supportive and have such an amazing list of medical supplies
ANDREW
Jul 25,2024Sithra was very helpful and brightened up my day whilst helping me find a missing invoice.
Tracy
Jul 24,2024I had to call in regarding outstanding items on backorder. I spoke with SITHRA, who from answering my call to resolving my issue was very friendly, polite and extremely efficient. She was able to confirm when the item would be due in and as the change to the delivery date was too long, offer me an alternative and have it despatched while I was still on the call. So nice to be listened to and not get fobbed off. I was immediately sent an email confirming the changes. Thank you :)
kate
Jul 19,2024The follow-up to the problem I raised was so helpful and made a rather stressful situation so much better. Jasmine did everything she could to make sure the problem was fully resolved.
Nick
Jul 19,2024Jasmine was great help - courteous and quick service :)
Botea Mihai
Jul 19,2024Thank you for the quick replays ! Sithra was so helpful and supportive. Much appreciated
Marty
Jul 18,2024Excellent experience again from SP and their friendly and helpful customer service assistant, Jasmine. This is the second we've ordered with SP, this time for a large navy blue pouch to be used as our travel first aid kit bag. As well as some eyepad dressings. I have been trying to find a suitably sized first aid bag for my partner and I's daytrips and weekends away, and SP had a fantastic selection of bags and also pouches that you insert inside to further organise it. As this is just for personal and first aid use, we only needed a pouch and not a professional bag, so we started browsing SP's selection and were impressed by the quality, selection and price. They have all shapes, sizes and colours of pouches, most of which are designed to organise a larger bag but can also be used independently as standalone supply pouches, first aid kits or for medical equipment storage. We decided on one that's long enough to accommodate the 20cm long dressing pads we carry for wound compression. Previously, we had to crumple them up and stuff them into our small makeshift first aid kit that consisted of a repurposed toiletry bag; it looked messy and was probably damaging and creasing the dressings. Jasmine was incredibly helpful and friendly. She contacted me to discuss the availability of the blue pouch I had ordered and even offered to have another colour sent to me more quickly if I preferred it. Plus, she even offered me the kind option of swapping to a colour with a quicker delivery time with absolutely no additional charge (even if the alternative bag was slightly more expensive). We decided to stick with the original colour. Great service and a positive attitude from Jasmine who is a credit to SP and demonstrates the companies focus on providing ongoing support and assistance. Thanks again SP and Jasmine! Marty and Robert
Phil Pease
Jul 18,2024Had a small footpad missing from a new AED we purchased and Debra went to extra mile to find a replacement part rather than having to return the whole unit... So great that she made the effort to resolve the problem so quickly and with minimum fuss - Thank You!
Kat
Jul 17,2024Sorted super quickly, thank You Sithra for your help!
Mandy
Jul 17,2024Sithra was great thanks for the service
Wiebke Singer
Jul 17,2024Perfect service by Sithra who assisted me throughout the ordering process. It has been greatly appreciated. She came back to me the next morning to confirm my order and kept me well informed. I did not have to chase - really good customer service! Thank you!
Customer J. Duncan Lewis
Aug 10,2024The goods ordered arrived very quickly - next day if I remember correctly - and are of excellent quality.