Sich gelohnt! freue mich sehr :) proaktiv Informationen informiert, lief alles reibungslos and immer lösungsorientiert.
Great bikes and friendly staff.
Vielen Dank für diese wunderschöne und unfassbar schnelle Kreissäge RS. Von Beginn an lief alles reibungslos. Super Beratung vor Ort durch Heiko, unkomplizierter immer freundlicher Kontakt via Mail mit Max und Lea hat das Bike perfekt vormontiert eingetütet. Es ist nicht mein erstes Bike aus einer kleinen Bikeschmiede, so gut wie ihr ist noch niemand gewesen. Danke !!
Kein Service,keine Express Lieferung nur achlecht: "Ja einmal und nie wieder ein Unternehmen das nur kassieren will und null service hat"
Great quality, I love my bike !
Top 👍🏻 immer wieder
I ordered in November and there were some issues in primary delivery with my bike as the correct frame size was not available. Still, Standert managed to find a very good solution for me. I always had the feeling that solving the problem to my full satisfaction was their goal. Can highly recommend buying there.
Super Verarbeitung, sieht in der Realität genauso schön aus wie im Webshop. Ich würde standert weiterempfehlen.
Wahrscheinlich ist der Kauf eines neuen Rennrads vor allem auch eine emotionale Entscheidung (neben den rationalen und kommerziellen Aspekten). Und eigentlich war es auch die Initiative meiner Frau :-) Wir haben einen sehr schönen Rahmen von Standert auf Instagram gesehen und dann kam es bei einem Besuch in Berlin zu einem spontanen "Lass mal bei Standert gucken...". Von da ab ging es sehr zügig. Kurze Probefahrt (mit einem anderen Rahmen), etwas rumspielen mit den Komponenten, ein paar Emails mit Angeboten gingen hin und her. Auf Fragen wurde immer in kurzer Zeit geantwortet. Beauftragung und nach ein paar Wochen kam die Nachricht, das Rad konnte abgeholt werden. Also war Berlin wieder eine Reise wert. Es hat alles gepasst! Insgesamt ein tolles Kundenerlebnis. Oskar und Lea haben sich vom Erstkontakt und Beratung bis zur Abholung sehr kompetent und nett gekümmert. Vielen Dank.
Nice-looking, snappy frameset (Kreissäge). Unfortunately, the paint started bubbling on the lower end of both seat stays (around the drainage holes). Wrote the guys at Standert about this, but initially I did not experience a lot of willingness to help me on this (however, see UPDATE below!). I understand that paint damage is not under warranty, but in this case the damage is clearly the (secondary) result of another (primary) issue, i.e., corrosion. Great bike, but at this price-point for an aluminum frameset, Standert could have been more forthcoming... ------------ UPDATE (1 Feb 2024): Following my review, I was promptly contacted by Tom from Standert, who offered me a replacement frame to address the issues I had mentioned. What initially was a disappointing experience turned into a positive and satisfying one as Standert demonstrated their commitment to customer satisfaction. I appreciate their prompt response and the effort they put into (re)establishing a trustworthy customer relationship.
I am not a local, but I traveled to the Standert Shop to check out the bikes. Service is excellent!!! No one rushed me into something I don’t like or need. I left the shop without a bike or order, but with a good impression about the KREISSÄGE RS. Couple nights later I pulled the trigger and emailed Standert because I can’t live without a KREISSÄGE RS. Couple weeks later I picked up my KREISSÄGE RS. They offered me to come back after a couple of rides/months to inspect everything, slam the stem… I am a very satisfied customer.
Standert had the frame it advertised, and shipped it well within the period mentioned with DHL. They paid the Swiss taxes instead of the German. So, they did what they promised.
Great attentive service by the team, from handling initial queries to later the sales process and delivery. Frame currently being built, and excited to ride soon!
Die Beratung von Oskar hieß er glaube ich war top.
Super Produkt und Super Service!
Excellent customer contact and friendly staff. I have ordered two bicycle frames and am very satisfied with the high quality. The customer support has responded to my questions each time.
The chainsaw is an awesome bike. It purrs like a kitten and rides so well. The first few kilometers are behind me. And as with all bikes, there's nothing to complain about. The internally routed cables are a great solution and everything else is just as I imagined it would be. I'm looking forward to lots of gravel kilometers in the mountains and valleys :-)
Such a cool bike! Super easy to do the last assembly steps and then get riding!
I have ordered a frameset earlier and this was my second order. The promised delivery time is still not fulfilled. Promised 6 weeks and truth is over 7 weeks (50 days). You really need a logistics guy. Good bikes though. I think great brand as Standert need more polished website too.
William Vetterli
Apr 08,2024The bike is perfect! I’ve already ride it!!! Nothing to say Cheers William