Just placed an on line order. Kim was extremely helpful and promised to get my fire glass to me in NJ in time for my event. Fingers crossed, but so far so good! The website is set up nicely and easy to navigate.
Thanks for all.
Easy and quick .
forgot to send the included cover and the lazy susan had the wrong brackets on it, not allowing it to fit correctly. I called customer service and they responded quickly and sent me the cover and are in process of shipping me the correct brackets to allow the lazy susan to fit correctly .great personal in customer service.
Appreciate getting me the parts I needed quickly and the great customer service and fast shipping.
Great product, fast delivery!
They got right on my order and it arrived today. Great service.
The 18 inch H Burner is fantastic. It cranks out the flames, 4x more than my old single burner. Top quality construction and easy to install. I have a whole new fireplace!
It was easy and got the best price on the internet.
Great service, great product.
Good service and prompt delivery
Ordering was an great experience. Heather could not have been more helpful, she has great product knowledge and answered all of my questions. I look forward to ordering my Fire Glass from Starfire.
Excellent service all around. Easy communication and process. Kim is wonderful!
Good prices..... 9 days later.... order still has not shipped.
Easy to navigate
Very good experience.
The site is easy to navigate. The only problem is there's no login icon for easy sign in.
Starfire always has what we need. The one time they didn't they went and had it custom fabricated for us to meet our dead line. I am a forever customer. Never had any issues with any of my orders. Always on time. Spencer Boise backyard innovations
Great product, priced right, timely delivery.
Nancy D'Agostino
Apr 21,2017So many options to choose from