Would and have recommended without reservation.
Looking for a reliable heating engineer? This company has never let us down and they are a pleasure to deal with. Don't hear that said very often do you?!
On time, pleasant and competent engineers, know their jobs, helpful advice, no mess, a great job.
But a little disappointing to be told the plan to offer Saturday appointments came to nothing.
Reliable, punctual, friendly and always have cleaned up after themselves. They have looked after us for over twenty years and we have found them to be totally recommendable. We have an annual service covering the boiler and a reduced call out cost if we have problems - when we have needed a repair done they have always fitted us in without undue delay.
Would recommend Stevenson Heating as an excellent and reliable Firm to take care of your central heating system.
This job was a standard annual service. The engineer noted an abnormality in the boiler flame. Further investigation revealed a corroded and damaged flue reported to me as the cause of the problem and that it could be put right by replacement of the flue. He contacted the office and was informed that the part was no longer available and that although the boiler was perfectly servicable, it would have to be replaced. After the engineer left I called the boiler manufacturer and was told that the part was obtainable. Following a complaint to Stevenson, they have now confirmed that the part is available s\ving the cost of a new boiler.
The engineer was polite, on time and tidy. I have had no problems with my boiler since using Stevenson Heathing Ltd for annual services.
As advised, I purchased some filters for my Johnson and Starley warm air central heating unit. Unfortunately, Stevenson Heating Ltd use a private company called UK Mail to deliver their products. As is usual for this company, the delivery was made to the incorrect address!. I did finally receive the goods when my neighbour brought the items around. So great product but delivery service unreliable.
I have always used Stevensons, except when I went to Britsh Gas when I moved house, they were terrible, so returned to the company I know best.
Dependable service.
Always efficient and friendly
As stated above , excellent service and very helpful staff.
I have been having my boiler / central heating system serviced by Stevensons since they installed it in about 2007 and have no complaints. Their engineer arrives within the agreed time frame and leaves no mess.
At last, a reliable company who informs you all the way as to what's happening with your order. To be commended and recommended.
Local company which is reliable, customer friendly and delivers an excellent service. I have been a customer for nearly 20 years (I think!) and recommend their services regularly especially to all those disillusioned customers of British Gas. No complants.
Our service visit was well planned and the engineer was helpful and efficient
We have used the service for more than 10 years and never had to complain
brillent to deal with quick service would highly recommend t his company thanks again
A M Roberts (BEM). (DEAF).
Oct 11,2013Our heating system and boiler is perhaps on it's last legs, but reassurance from your engineers each year as they take it to pieces and clean it down, gives us the comments that we like to hear,in that for the time being we can keep it going, and will inform you immediately if we need to renew or update. Using a simple magnet last week, it was found that there was a blockage near the hot water tank pipe. In no time at all we had a quote for it to be repaired, and a visit is arranged within one week. This is efficient servicing, and will keep us with you for many years to come. Thanks.