We have been using Stevenson Heating for more than 20 years. They offer an excellent annual service and maintenance contract which ensures that not only is your boiler (and entire central heating system) fit for use, but also you have the reassurance that should a problem occur you will have someone professional and reliable coming to do repairs. Stevenson looked after our old boiler for years, and then when the time came, advised us on the most appropriate replacement for our size of property and needs. We have had very few reasons to call an emergency engineer out over the years, but when we have had to, there has been a good response.
Have served us well for many years
I was going to give four stars, thereby allowing them to try to improve some more, but they have always been thorough and taken the trouble to find out what was needed, then to offer suggestions and finally to install a thoroughly reliable system that works brilliantly. Two years ago, they responded promptly to my call concerning a local elderly neighbour, whose vintage boiler had failed, it was in the height of the very cold weather. They got the system running again economically and within just a few hours of my call. Personally, I have used Stevenson Heating for some 20 years for problem solving and the supply of parts that I have needed. Since their installation of our new boiler five years ago, Stevenson Heating has maintained our system with a yearly check and the odd tweek carried out. Every person that I have met has been knowledgeable and personable with a competence to match.
I have used Stevenson Heating for almost as long as I can remember for all matters relating to my boiler and heating. They are one of the very few firms whose very high standard remains consistent and who I would, and do, recommend to anyone.
Your Gas fitter arrived on time to fit a gas fire. It was a very difficult job which needed a lot of patience to install. He made a very good job and gave me advice regarding ventilation of voids. A job well done. Thank you.
Its nice to get good service from a local firm. They're approachable and easy to contact and give excellent advice when needed. Good service at a reasonable cost.
They've always been very good and tended to my heating arrangements without fail since I bought this house in 1971. I would not have any other firm!
I have used Stevenson Heating for many years for my annual boiler servicing and repairs. Their staff have always been knowledgeable,efficient and courteous and have found their costs to be fair and reasonable.
I have to arrange service from another country on behalf of my tenants. Stevenson Heating has been performing an annual service and safety check this way for years now and I have full confidence in them getting on with the job in my absence. The tenants are happy.
Very pleasant friendly young man - turned up as arranged on time - service carried out with minimal fuus and everything left clean and tidy.
The problem was dealt with very efficiently on the same day, and I was very pleased with the service I received.
Their employees are possess a rare combination of tact and and a high standards.
Despite the unusual nature of the fault, your engineer recognised the problem immediately and dealt with it professionally. He was excellent.
No problem at all. I get prompt response whenever I need it.
My grandparents had an annual "check" of the heating system and then 3 TRV gauges broke over the following three month period. Suspicious.
You get "old school" treatment here, and you'll be all the better for it. Not had a bad experience from them. They installed my house system in 1981/2, and refurbished the system and upgraded the boiler under the scrappage scheme. Thoroughly recommended!
i had been having problems with british gas. i contacted stevensons they fixed my boiler and were honest and truthfull in there diagnosis.
I used this company based on internet reviews when I was new to the area. Wanted a local company rahter than a big faceless national one as I hoped the service would be better and it was. Serviced the boiler as expected-fixed a radiator that wasnt working but required a very simple fix and didnt charge extra. Very happy with attitude and work and would use again (which is what I was looking for-local tradesmen who you can rely on!!)
Stevenson has always been reliable and competent in their work on our system.
Mr D Stocker
Jun 14,2013The engineer was friendly polite and explained what he was doing. He explained the results of the service on my boiler, and left everything clean and tidy. We have used Stevensons for man years and will continue to do so.