Selling the finest in premium saltwater, freshwater, and fly fishing tackle. From leading fishing tackle brands such as Penn Reels, Shimano and more.
Easy ordering ships right away
Great execution and comminication.
I have orders 2 months old and I have still not received what I paid for. I have tried three different times to call and I have sent three different emails regarding my orders. Finally received any email saying my package was delivered and it never was. If you are going to continue to use the virus as an excuse to why things are not shipping, then shut your business down until you can get it right. Otherwise you will continue to receive bad reviews about how you conduct business.
Order arrived 4 days later than I was told it would
Always great service everytime I order. Shipping is always fast and on time.
I have not received my order from 2 months ago . I got a confirmation email saying it was shipping but still nothing. Can't get a response email and no body answers the phone.
Great! Now my new go to instead of tackle warehouse
Ordered on the 21st and I still have not recieved any tracking info. I have sent 2 emails and tried to call with no response from either one. Was hoping it would be in before july 4th. Order info is below. Date: 06/21/2020 Website Order #: 882864 Order Reference #: 001327876
Fast and quick service, thank you.
i ordered a rod last week under the impression it would take a few extra days for my order to be processed. not only does it still say pending, but it says they’re out of stock now after i ordered when they were still in stock. this place is either very unorganized and unprofessional or they are a complete scam.
No responses to several email inquiries about my order.How to I cancel my order If you are reading this my order number is W-882803,W-882222 please cancel my order. Thank you. Thank you for advice!!!!
I like others can not get a response from Tackle Direct after I placed my order. They promptly charged my CC and sent a confirming email. I have emailed them twice and tried to live chat twice. This is my last attempt before I dispute the charge with Citicard. If you are reading this my order number is W-880778. All you need to do is respond to the chats or email me.
Shopping was a breeze and shipping was quick.
No responses to several email inquiries about my order. Ordered 6 S&S bucktails on 5/31 but only received 2. I was charged the full amount of $30 for the order. I have ordered from this company for many years with good results but will never place an order again. Disappointing
Zero response to inquiries about my order number. No confirmation email about my order. They sure didn’t mind taking my $500.00 bucks. I wouldn’t order anything else from this outfit. Their customer service is lower than the scum on the bottom of a sewage lagoon. Judging by the other negative reviews, I’m not alone in the getting screwed department.
these are the best color worms for southern fishing this time of year, my freezer is full,
I did not receive my order still waiting can’t get through to your company by phone and no one seems to answer my emails. Your company has taken payment. Please locate my item. Id#871030. This is very frustrating.
I placed an order for $393.38 on Thursday, June, 04, 2020. On June 9th, 2020, I hadn't received an email confirmation that my order had shipped, so I called & was instructed by an automated system to send an email to sales@tackledirect so I did so. On June 19, 2020, since I hadn't received a reply I sent a 2nd email. Due to no reply, on June 23, 2020, I sent a third email.
Fast and expedient
Eric Davila
Jun 30,2020This company has provided me with amazing service. Thank you for your assistance overall, commitment to a solution, above and beyond with assistance. I order a combo reel baitrunner 6000 and the post office lost the package or could not find it which was clearly not in my control. TackleDirect sent me another one with out hesitation and provided attentive communication. I work for Chase and assist in various customer service roles and this experience is by far one of the best I've personally encountered. Its much appreciated