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Temptation Gifts

Hosted by David Simmons

4.5 (588 Reviews)

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Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites.

We are FIVE times winners of the title UK Online Gift Retailer of the Year.

Reviews 588

4.5

Out of 5.0

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Mac
Apr 24,2023

I wish I had seen these reviews before buying. Poor customer service. I’ve been left without the products I bought, over £130 worth, and after a month of them “chasing” it they’ve offered no help. They’ve ignored emails from me and refused to send evidence they’ve done anything to help. Plenty of other more reliable companies out there.

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Aindre Reece-Sheerin
Apr 12,2023

Notwithstanding I did get a refund, my beef is that this company wanted to charge me a premium for what 99% if companies do not and that is, simply removing VAT as we are Zero rated by HMRC for same. Very very poor company policy, to charge 20% to process

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Miss Robinson
Apr 12,2023

I cannot recommend Temptation Gifts highly enough! It is a family owned company and it is so rare to find customer service this excellent. They truly go the extra mile to really ensure quality and customer satisfaction… all whilst being so polite, helpful and easy to contact - in fact a JOY to get in touch with! You simply do not find that anywhere else. This is a one-off company. I would never hesitate to recommend them, and when I need future gifts they will my first point of call.

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Thomas
Feb 14,2023

Awful service. The manager if you could call her that. Swans around like a child in a nursery, any queries you may have are simply not dealt with and to be honest the staff are more interested in chasing each other round the shop talking in silly voices. Well I’m sorry, but I expect a standard of professionalism and this was way way below. I’m shocked with the immaturity of the management team and won’t be shopping in this store again.

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Lynne W
Feb 07,2023

Fantastic customer service. First time ordering from temptation gifts and I would highly recommend. They quickly answered a query I had and my items arrived very fast and exactly as described.

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client(e)
Feb 05,2023

Livraison plus rapide qu'indiquée initialement, articles de qualité moins chers que sur d'autres sites, bien enveloppés et en parfait état à l'exception d'une boîte de cartes de Noël très légèrement enfoncée sur l'arête. N'ai pas eu à payer de frais de douane, ce que je redoutais à la lecture des conditions générales de vente sur le site. Depuis le Brexit, c'est une vraie loterie: ou ça passe ou ça casse sans qu'on sache pourquoi.

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Vicki Doobery
Jan 05,2023

Fantastic service! I ordered on two separate occasions during December, both parcels were packed and sent within a few hours and both received next day! Excellent service whilst all other deliveries and companies were delayed due to Christmas and various strikes. Cannot fault!

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Mk
Dec 28,2022

Beware! Received damaged items and customer service were unfortunately not interested. I shall stick to more reputable sellers in future

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Grahame Peace
Dec 23,2022

Excellent. Brilliant communication and very speedy delivery.

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Adrian Bird
Dec 23,2022

Just love these guys, they sell such quirky unique quality items at reasonable prices. At present when they say they will deliver they do and on time. Keep up the good work.

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AG
Dec 07,2022

I bought a mug from the website. They shipped it with Royal Mail. Apparently Royal Mail without attending to deliver returned it to the sender. On the tracking information they claimed that I was not a resident at my address anymore. Although I was in all day waiting for the parcel. When I complained to Temptation Gifts customer service they just sent me the link to the tracking and saying that my parcel was delivered so I should double check. The tracking clearly states that the package was returned to them even showing a photo of their door where it was left by the mailman. I'm very unhappy with their customer service. Stil waiting for them to refund or resend the mug that was supposed to be a Christmas present.

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V.J
Dec 07,2022

My order because of some mistake by the Royal mail or maybe their mistake was returned back to them without even trying to deliver. When I asked them to send the package back to me as soon as possible the customer service representetive said they will send the parcel to me as soon as they get it. The issue is they already have the parcel (as evident by checking the Royal Mail tracking) so they didn't even bother to check. Be careful with this company if you are buying gifts for Christmas.

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Amber
Nov 29,2022

Brilliant company, very helpful customer service. Have used this company several times to buy affordable and lovely gifts. Well packaged and fast delivery. Will continue to use Temptation Gifts in the future.

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Sandra Langley
Nov 14,2022

Fabulous little Christmas village houses lights very bright and great price. Delivery quick well packaged and fantastic customer service will use again

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london lady
Oct 25,2022

Have been using these for years and their prices and selection are fabulous. Great customer service always, packaged and delivered on time. Used for many occasions. Highly recommend.

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Celia
Sep 12,2022

Fantastic! I have ordered a few times now and am never disappointed. Excellent prices on Yankee candles and Emma Bridgewater products. Swift delivery and items well packaged. Brilliant shop, so glad I came across it!

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Astrid
Aug 24,2022

Fantastic company. I've ordered from them twice (Yankee candles and bath bombs). I've found them to have the most competitive prices on Yankee candles (hence the two orders)! They dispatch really quickly, and the candles have been very well packaged and protected. Thoroughly recommend them.

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Lynda Peterson
Aug 09,2022

I'm so pleased that I came across Temptation Gifts! What a fantastic company, they sell beautiful items at such realistic prices 😍, the website is so easy to navigate , I've ordered a few times now and I'm so impressed by their speedy posting /delivery, everything is tracked so no worries on your items going missing! I contacted customer service recently just to ask them a question, their response was swift ,Very professional & EXTREMELY polite 👏 this company really stands above the rest!! A firm favourite of mine now and I certainly enjoy shopping there 💯 perfect in every way 👌 Thank you !

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Cathy
Aug 04,2022

I have ordered a few times from temptation gifts and each time the service has been amazing!!Products come promptly and well wrapped!!Always perfect…fantastic company!!

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Norma mccormack
Jul 14,2022

Great service and lovely cards pity others were not like this company.

01494790424 [email protected]

Unit 2E, Woodlands Farm , The Vale, HP5 3NS, Chesham, GB

https://www.TemptationGifts.com

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