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Reviews 750
Samantha H
Oct 21,2022Ordered my test on Monday night. This is now Thursday night, you're asking me to rate my experience but I haven't even received my test yet. I would recommend you enforce a better delivery system as my covid will be gone by the time you get my test returned and I will have wasted £40.
Amy Hocking
Oct 21,2022It didn’t arrive when it was supposed to so have to buy from somewhere else
ALAN DAVISON
Oct 21,2022I have not received my package yet and therefore I can’t test myself
Valerie Robertson
Oct 20,2022I found it easy to order and they were delivered quickly.
Jordan Glass
Oct 20,2022Paid for next day delivery and 3 days later no sign of it turning up
Barbora Foster
Oct 20,2022Found out I didn’t need a fit to fly test and David has managed to cancel the order for me outside the window for cancellations. A total super star !
Jade Ellie
Oct 20,2022I'm afraid I ordered these almost a week ago and still not here also paying for rapid testing and next day delivery ordered well before 4pm as stated on the website. We now need to book a rapid test in Edinburgh for tomorrow as these still have not arrived and we fly on Sunday.
Jess Jones
Oct 20,2022I paid £6 extra for next day delivery, but it took 2 days to arrive. I haven’t been offered a refund either.
Valerie Hunt
Oct 20,2022Delivered on time as promised
DAVID POWELL
Oct 20,2022A1 PRICE AND SERVICE
d.j.
Oct 20,2022Product fine and as expected - delivery slower than advised.
Deborah Wilson
Oct 20,2022The ordering was easy and they arrived in time
Daniel Smith
Oct 20,2022Customer service is terrible if your unlucky enough to communicate with Azeem , very un helpfull to say the least
Richard Bruton
Oct 20,2022Ordered a home test kit on Monday at 12:41pm. Paid the extra £15 for a an answer within 12 hours. Website said if i ordered when I did I could get next day delivery so I paid the extra £3 on top. It is now Wednesday night and the test has still not arrived meaning its useless because even if it now turns up tomorrow I will not be able to get the results in time. I therefore had to pay for another "in clinic" test today and the £58 I paid to testngo has been a complete waste. Do not use this service if you have a need for the results within a certain time.
Hugh Alabaster
Oct 20,2022Good service.
Jean Clements
Oct 20,2022These are great value, easy to use, I thought they were next day delivery, but maybe read wrong, they come in good secure packaging, would recommend
Joan
Oct 20,2022My second order of LFTs from them went perfectly. Delivered after 3 days.
Grażyna
Oct 20,2022on Monday sent test to you before 11am. today Wednesday 6pm no result. tomorrow we're flying at 10am. just bought an airport test for £ 90. we are upset and will ask for your money back
Marie
Oct 19,2022Very stressful and not even sure to get the certificate on time with Royal mail being "striking"
TRACY BRIDGES
Oct 21,2022I was unsure if I could just order some tests to keep at home or if I had to be going on holiday. I sent an email quite late that evening and was so pleased to get a reply a few minutes later, putting my mind at rest. Excellent service.