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Reviews 750
Customer Tom, Bristol
Sep 04,2022Still waiting for this order to be delivered!
customer
Sep 04,2022Booked well in advance supervised tests for a cruise. Tests arrived quickly. Any queries were answered by return. The day before we received our zoom link and on the required time logged on. Quick and easy test observed by the call handler. Worst part was completing the form to register the result, lots of repeat information required. However certificate came through within 3 hours so ultimately a good reasonable priced service for a supervised test.
mr john vevers
Sep 04,2022Great service very quick
Mrs E Southwick
Sep 04,2022Very slow delivery…took about a week!
Thomas Bignell
Sep 04,2022arrived well after my flight. do not use if you need a certificate for travel. P.S. your apologies doesnt make up for the £43 i lost? very disappointed
Ana Infante
Sep 04,2022because I haven't received the package, and I don't have time now to order and get tested
Justyna Skipirzepa
Sep 04,2022The company is amazing!highly recommended!
Mike Cooper
Sep 04,2022Technical probs with chatline, my phone I suspect. Advice helped
A T
Sep 04,2022First class company, chat service if ya need help, fast efficient and very affordable. Highly recommended.
Jo
Sep 04,2022Great customer service Fast and easy
Dustyfog
Sep 04,2022Delivered on time in good condition
Liam Romanillos
Sep 04,2022Kit arrived ok and test instructions clear
Rachel
Sep 04,2022First order arrived quickly and as expected. Second order has taken nearly a week for them to even dispatch it.
customer
Sep 04,2022easy to order and quick delivery
I Jurgens
Sep 03,2022Ordered a PCR test kit, paid an extra £3 for next day delivery and I am still waiting...no sign of it this weekend and they have abdicated responsibility blaming Royal Mail and state no refund as they have posted it and fulfilled their side of the bargain. I should have read the reviews before ordering as there are many all stating same problem. If they cannot guarantee next day delivery they should not be charging an additional amount for that service. I would recommend not using this company if you wish for a hassle free experience. Customer service is a misnomer.
Scott Thompson
Sep 03,2022I ordered these tests on Saturday 27th August and paid for next day delivery. I did not receive the tests until Saturday 3rd September. When I email I’m they really couldn’t care less.
Dermot Fell
Sep 03,2022Good for remote PCR testing, could be a little clearer on info sheet as regards to when to photo test tube.
Will Treharne
Sep 03,2022Took over a week to get delivered, already on holiday by the time it came, need to get my money back
Brajan czyszczon
Sep 03,2022This is an absolute joke! When ordering my tests it said 48hour delivery, it is now the 5th day passing and I haven’t even received any email about my order, this is unacceptable as I needed these test asap for my work
Glennis Quinn
Sep 04,2022Very good service, just a shame Royal Mail were on strike and delayed delivery!