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Reviews 750
Angry
Sep 11,2022Ordered test and it arrived very quickly. However, it was VERY slow to receive. I paid extra for rapid results and it still took like 4 days. I needed it earlier but lucked out because the country I was flying into got rid of the PCR requirement THE DAY I WAS FLYING. I received the test after I had arrived to my destination. Had I needed it, I wouldn’t have been unable to board my flight.
Julie Goddard
Sep 11,2022Product good. Arrived 2 days later than expected
Sara Norris
Sep 10,2022We received the tests ahead of our holiday at the end of the month about 3 days after ordering - there was a postal strike which delayed the delivery by a day.
Margaret Fielder
Sep 10,2022Waste of money, not easy to follow the instructions
Lesley
Sep 10,2022Still waiting for product to be delivered 5 days after I ordered it.
Jordan
Sep 10,2022Still have not received my test and it’s 2 days late already
Kyeong Choi
Sep 10,2022I am sorry but I retain my original rating as poor delivery partner, the Royal Mail, should not be an acceptable excuse; if a delivery issues are anticipated then alternative delivery sourcing should kick in. My other online orders are getting through within 1, 2 3, days as promoted (e.g Amazon, DPD & others). Testngo are still advertising as 24 hr delivery service in the meantime. The Royal Mail states they try to deliver the test kits as a priority but so far, regrettably, I see no sign of the Test Kits neither.
Joanne Parkinson
Sep 10,2022Great service
Mr&Mrs Kelly
Sep 10,20229th Sept - Easy to order but still not received yet. 10th Sept - I have now received my order but not within the 48hr expected period therefore I would recommend early ordering if required for an event. There may have been disruption to the process due to Royal Mail taking strike action perhaps.
Mike
Sep 10,2022Came on time, got the test results as negative within 3 hours. I am now writing this in Spain after having past the covid test. 2 thumbs up.
Caroline Green
Sep 10,2022Not happy at all asked for a refund and they refused to give me one .Will not use this company again
Michal Walkusz
Sep 09,2022Complicated and not clear
Mr. Ian Charles Turner
Sep 09,2022I ordered for next day delivery urgently. 5 days later they still haven't arrived. I don't need them anymore!
sophie louise
Sep 09,2022I paid for delivery 48hrs which was due to be delivered on the 7th of September it's now the 9th and I still have received my parcel, we fly out 2am in the morning so will now have to pay for another test,I am now back from holiday and still not received the test, I had to pay a further £39 to get another test done!
Cally
Sep 09,2022Kept in form of delivery time and arrived promptly
Helen Davies
Sep 09,2022Great service and fast delivery.
Sarah Robinson
Sep 09,2022Awful service. I am still trying to get a refund as the certificates were not provided in time for us to fly. I chased and chased this. They arrived after we had been in resort 24 hours. Do not use.
Jennifer Gale
Sep 09,2022The service was very prompt. The only reason this did not receive 5 stars was that I ordered 25 tests: I had not expected these to be 25 individual tests, which take up rather a lot of room. This was not clear from the order page and, as my last supply was one box of 20 tests, something of a surprise. However, as there are few non - NHS suppliers of these tests, at least I was able to receive what I needed very promptly
Robert Griffiths
Sep 09,2022Easy online process. Test kit arrived promptly and test certificate came through on time, no problems, no drama, would recommend.
Kathleen Dunn
Sep 11,2022This would be better if it was a seven day service