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The Electronics Warehouse Ltd

Hosted by David Simmons

4.0 (185 Reviews)

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The Electronics Warehouse has 12 years’ experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you. We also a special place in the TV market because we buy televisions that can no longer be sold by the High Street retailers we buy them from. These TVs are classed as ‘Graded Products’ and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 14 day customer returns.

Reviews 185

4.0

Out of 5.0

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Cliff
Oct 19,2021

Payment wouldn’t work from abroad and the team quickly and efficiently provided a workaround and hey presto, TV (priced cheaper than anywhere else) purchased. Can’t wait to get my hands on it.

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Zohara
Sep 30,2021

The TV was £200 below the market price and come with all packaging and elements. The delivery was quick (less than 1 week). I am very happy with the purchase!!

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Lalita Kaplish
Sep 30,2021

Good price and fast delivery

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Rosie Purewal
Sep 30,2021

Excellent service thank you

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Jessamy Albrechtsen
Sep 29,2021

Got my Samsung frame tv almost £100 cheaper than elsewhere.. good communication and excellent delivery drivers who waited fo me to sign for it. Everything as it should be in the box Highly recommended.

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Consumer
Sep 29,2021

Competitive prices and pleasant customer service. But not providing the extended insurance provided by the manufacturer.

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FBN
Sep 21,2021

I ordered a 75" TV and a soundbar from TEW knowing nothing about them as a company. So, when the TV arrived bent I was very apprehensive about what would happen next. I needn't have worried. The customer service that I received from Sophie was second to none. I was immediately reassured. Sophie arranged prompt pick up of both items and I received my refund shortly afterwards, with timely communication throughout. I can therefore recommend TEW as an honest company with excellent customer service.

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Daniel Adey
Sep 15,2021

Hesitant when buying but VERY GOOD so far Ordered a new Samsung TV, Sophie was very helpful in answering all my questions and ensuring I got the TV promptly. TV was in original box and basically brand new. So far, so good

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Harry Grace
Sep 09,2021

Product was as described (TV), Delivery team were great. No issues at all

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customer
Aug 15,2021

Took a bit of a risk on ordering a new Samsung Soundbar from TEW (2021 model), received it promptly and through a well tracked delivery service. Soundbar was new although missing a mounting bracket which they sent me very promptly. Have to say my expectations were not very high, but TEW delivered and I will buy again and can highly recommend.

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nozzer
Aug 01,2021

I ordered from electronics warehouse. I thought i was buying a brand new product. When i released i wasn't and these products was graded and asked for a refund, thank you so much to Sophie. your made it seamless for me and i got a refund no problem. once again thank you Sophie. if I ever buy from you in the future will do knowing you guys are very professional and understanding. I recommend the electronics warehouse.

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Green Dorg
Jul 30,2021

10/10 Great customer service. Great company, will use again for sure.

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Sam
Jul 20,2021

Ordered a projector but when it took over a week for delivery I asked them to return and refund which they agreed. However, no refund came through and they ignored all communications. Joke is on them though as I just put a chargeback through my bank which they have to pay a fee for. Moral of the story, don't ignore customers.

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Kuczynski Michal
Jul 16,2021

100% recomended, Item came quick, match description, fully working. Thanks a lot

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Carl Adkin
Jun 29,2021

Great price. Delivered on time. We’ll package and the TV works perfectly. Thanks

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Joe Yeomans
Jun 22,2021

I ordered a Samsung Soundbar which they sold to me at £75 instead of list £99 and it arrived promptly but the package had clearly been opened and poorly resealed and the product had several Manufacturers Guarantee Void labels on it. Is it second hand? However the product is good and appears undamaged so I am taking the easy way out and keeping it but this my first order with them and I would never use them again

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Lex
Jun 20,2021

Great service - gave a delivery time slot was only a 3-4 hours one (not the whole day like some companies!) this was then updated on the day to a 1 hour slot, and the delivery was on time. TV was packed in original packaging and looked brand new from what I could tell, even though I paid £100 less than elsewhere. There was an issue with the remote - I sent an email and got a reply quickly, they resolved the issue extremely fast by sending out a replacement which I got within 2 days. Overall excellent customer service and would recommend this company if you’re looking to save some £ on electronic stuff.

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SamD.
Jun 17,2021

Fast delivery

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Baba Tee
Jun 14,2021

I will advise anyone thinking of ordering from this company to look elsewhere as they are not to be trusted. I ordered 2 65" TV's from this company and one of them was received faulty which i complained about within 30 days of receiving. I requested for a return and a refund of my money but they blatantly refused saying that all they can offer is a repair and not a refund even though they accept that i informed them within 30days of purchase that it's faulty. I reminded them of their policy as stated on their website that i have a choice of either choosing a repair or a refund but they refuse. I regret ever ordering from them as i am now left with a huge loss.

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Michael Turner
May 20,2021

First class five star service, excellent delivery spot on time 🤙

0117 955 8359 [email protected]

Unit 1B Barton Hill trading estate, Herapath st., bs5 9rd, Bristol, GB

http://www.theelectronicswarehouse.co.uk

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