The Phone Shop
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Thank you for visiting the official TPS Trustpilot page. Your local tech gurus , for all your smartphone, tablet and laptop repairs. Find us on 24a Gloucester Road Bristol BS7 8AE Est. 2009.
WWW.LETSTALKTPS.COM
Reviews 165
Caroline Wigram
Jan 14,2025The service at the phone shop is brilliant - helpful and friendly.
Bridget Smith
Nov 07,2024New screen fitted on my iPhone, bought some old phones from me at a good rate also. Also lovely people!
Patric Bulmer
Oct 29,2024Imagine the experience you get so often now of dealing with an AI bot or someone who doesn’t really understand what they’re doing and doesn’t really care about solving their customer’s problem- now imagine the exact opposite of that and you’ll find it at The Phone Shop. These people genuinely are good at their jobs and seem to come at everything from the perspective of doing the best thing for the customer - my phone died completely after water damage and after a lot of work they were able to rescue everything of value from it, which was a brilliant outcome. I’m very unlikely to go anywhere else in Bristol for phone problems.
Camilla
Aug 14,2024Can’t rate these guys highly enough. They are honest, professional and thorough. I wish I didn’t have to visit the shop quite so often ;) but they are always welcoming and sort out cracked screens, broken batteries and general questioning (!) with fab efficiency.
Anonymous
Aug 10,2024This is the third visit to TPS over the past three years and each time they are honest and trustworthy with great advice. Broken screen sorted within the hour. Two years ago they helped retrieve all my comms and I was so grateful for their support.
customer david marsh
Aug 01,2024Excellent extensive help over the years. The phone I bought from them was a very good price
Peter Barker
Jul 28,2024The guys here are amazing. Helpful, friendly and knowledgeable about tech issues. They’ll take time to fit a screen protector no matter how busy. Good range of products are really competitive prices. Should be the first stop for phone and tech issues and shopping. Keep up the good work guys!
Aarti Bains
Jul 12,2024Fixed multiple phones for me and my partner Roshan who told me about TPS as i used to try an get phone fixed for cheap and constantly going back an forth Great Company, Impressive Quality and Standards, Excellent Ethics not just after your money and have on occasions fixed my phone for free
Sam Mansfield
Jun 11,2024Fantastic shop, friendly, professional, very knowledgeable, make this your first port of call for phone issues
Steve Brookman
Jun 04,2024Exceptional service and great expertise. These guys are good. More importantly they go out of their way to advise and help.
Paul Norris
May 30,2024Really excellent service. I need my phone for medical reasons and they sorted it out very quickly and very well. I heartily recommend them.
Bayleigh Stone
May 25,2024Would 100% recommend these!! Got my iPhone 14 Pro Max screen fixed today was done in just over an hour and the staff are so helpful!
Libby in Bristol
May 24,2024I was really impressed by their knowledge and thoroughness, which filled me with confidence: they investigated and explained the problem, told me how much the repair would cost and how long it would take, and fixed it. The work is guaranteed for a year. Highly recommended.
JOANNE
Apr 23,2024Just wow, the service, the product and fast delivery I received was outstanding… Zac helped me with the product sizing and posted out so quickly… I’m based in Southport and randomly came across the shop on the internet, I’m shopping here from now on, plus I’ll recommend it to friends and family… big shout out to Zac thank you
Caroline Astara
Mar 19,2024I want to say that the fancy colourful holder Shane in the Phone Shop glos Rd got me solves all my problems eg on holding the thing ! Esp. in bed listening to bbc sounds ! AND I can do this and safely fall asleep without it falling to the floor or being too close to my head .... I can also now see the mobile a lot more easily AND it looks brill and cheerful ! Yeeeaay 😁🎶🎵🎶🎉 It has a slipout ring on the back to put a finger thru to hold it without hitting a button and switching it off ! I can even see where the buttons are ! - IF you are not a young gen z or someone out and about a lot you don't get a chance to find out things like this exist so I am doing a review on how fab it is... But as far as the Shop goes , they were brill from start to finish telling me about it and ordering a nonstandard size one in ,in the colour I wanted - really cared. Texted me when it came in ( early ).. ...good service . YET AGAIN my mobile problem SOLVED . I might even get to like the thing ....🤣🤣🤣🤗🤣
sam packer
Feb 28,2024I have used the The Phone Shop a number of times for screen and battery replacements. Staff are welcoming, professional and always give accurate timescales for the repair. They give a great 5 star service.
Mike Ex-Navy Frogman Warrior!
Feb 20,2024Had some repaired done to my phone charging point and as always, superb service. I would never go anyhwre else, as I trust tis guy 100 %. What more can I say, 10/10!
Hanna Potts
Feb 04,2024these guys are excellent. really nice guys who know exactly what they’re doing- they fixed my camera lenses in less than half an hour. thank you!
Jenny Godden
Jan 11,2024Massive shoutout for the guys at The Phone Shop on Gloucester Road! My daughter took her iphone to them this afternoon at around 3pm with a catastrophically broken screen, totally unuseable. Within less than an hour she had a fully functioning phone, cleaned, with a brand new screen guard added, all for a brilliant price. Can't fault these guys, their work is fantastic and all guaranteed. I haven't gone anywhere else for years, and they surpassed expectations today 😊
Paul
Feb 16,2025The guys we dealt with were friendly and knowledgeable. Fixed the phone in under 2 hours (we already had the replacement part) and charged a completely reasonable amount. Many thanks.