The Phone Shop
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Thank you for visiting the official TPS Trustpilot page. Your local tech gurus , for all your smartphone, tablet and laptop repairs. Find us on 24a Gloucester Road Bristol BS7 8AE Est. 2009.
WWW.LETSTALKTPS.COM
Reviews 165
Dave Swanston
Dec 06,2023Amazing customer service, quality products for good price
Mrs Hooper
Nov 18,2023These guys are brilliant. They just sorted out my daughters phone in no time. Very helpful and highly recommended, saved me a fortune!
Oli
Nov 07,2023Great service by Jack. All very helpful and friendly. The place to go if you need any phones fixed.
Wendy
Nov 02,2023A friend recommended TPS, I've had my phone fixed there a few times now, new screens and battery, they are always knowledgable, happy to help, great at explaining stuff, friendly and fast!
Sam Waterhouse
Sep 29,2023Five star service. Kept me informed , decent pricing , knowledgable staff, return customer will use again. Many thanks all
Fee Baker
Sep 29,2023I went in the shop today to buy a phone, I'm not technically minded so asked if all my info and apps can be transferred, which Jack did with expertise, set it up ready to use, answered any questions I had, nothing was too much trouble. I have got one word for this shop and the staff, amazing, I will use the shop again whenever the need arises and recommend to all my friends. Thank you
Jakob Hill-jones
Aug 21,2023Staff were extremely helpful & fixed my items v quickly. Would highly recommend.
David Prime
Aug 14,2023This was my 4th visit to TPS and as usual very polite and excellent service received. This time, my phone would not charge. It turned out that a bit of paper or fluff had got lodged in the socket and wouldn’t allow the charging plug to insert fully. They did the repair for free and would not accept any payment! In the past 3 visits, I’ve had a camera, a battery and a screen replaced. Each time, very fast and excellent service. I cannot recommend them enough. David
Karen Burbidge
Aug 05,2023My old S7 phone was about to die on me and Jack and Zach were simply brilliant to do business with. I am no phone techie in fact useless and they sorted me out a refurbed phone and were just so honest and so friendly - one of the best retail experiences in Bristol. They are superb at what they do - 10/10 and my 'go to' for my phone queries.
Bekki
Jul 23,2023I literally cannot rate these guys enough, the dynamic between Zacc, Shane and Jack is spot on. I’ve been taking mine and my Partners devices to TPS now for a few years and on every occasion they have gone above and beyond to sort out the issue. We’ve just upgraded our iPad after much deliberation on what to do, the team made sure we were well informed on our options and prices and assisted in getting everything sorted when we took the plunge to upgrade. Honestly I would not go anywhere else in Bristol now for my repairs. Thanks to all three of you for top class service
Rob
May 10,2023Great shop, really helpful and knowledgeable.
Mark
Apr 24,2023Phone died suddenly and tried everything, but it was gone due to water damage. I was desperatly looking for a quick replacement, and after shopping around these guys are THE BEST. Jack was so helpful, went through all the options in my budget, and showed me the different models, explaining everything, and no hard sales tactics. Just honest. BONUS - The phone comes immaculate, with a free screen protector (installed) and a charging plug/cable (was even offered a free sim pin) AND a 12 month warranty. Packaged up, wrapped. perfect. Thankyou so much guys, you really are top class. If you need a phone or repair, go here. Thankyou guys.
Starkie
Feb 06,2023Popped In with what I thought was a big issue , 30 seconds later all sorted and with a smile . Great service
Helen
Sep 12,2022Zak was super helpful. My iPhone wasn’t charging. Thought I needed a new port but he cleaned it for me at no cost and it’s all sorted. Thank you so much! Will be coming here in future for any phone stuff!
Michelle
Sep 06,2022Most efficient phone/laptop repair shop ever No matter how busy they are always helpful friendly and do a great job Wouldn't go anywhere else
WROSALES Ltd
Jul 15,2022Great help ! Great service !
London5
Jun 22,2022Went in as post office had said they'd print a label for me...which they did and sellotaped it to my parcel and were generally kind, courteous and helpful. Asked a question about recycling old mobiles and the chap offered to buy it from me! Such lovely and genuine people.
Stephen Capewell
May 26,2022Fantastic service, very friendly and helpful
Naomi Gillingham
May 26,2022The phone shop team are just so nice! Helpful, polite, skilled, decent, honest guys. So cheered me today fixing a 'silly old woman' problem without making me feel stupid!
Consumer
Jan 02,2024Superb service, cannot recommend highly enough. Repair to iPad charging port in under an hour after a walk-in. Professional, knowledgeable and highly skilled staff. Thanks to the team!