Staff were friendly and helpful and happy to oblige.
Our tiles arrived on time which was wonderful. We are very happy with them. Paul Tran helped us by making sure a slow delivery process was kick started and our order arrived on time. So... make sure you chase up and follow the process if time matters. Thanks, Paul.
Excellent service from all the staff, very helpful with advice and great pricing
Easy to deal with and helpful
I used this Picasso Bloom tile in the bathrooms, as flooring, with white tiles for all side walls. The pale green gives it a fresh appearance and vibrant look. Tilemall was extremely easy to deal with. Very prompt and the delivery to suburban Adelaide was seamless. Great communication with the freight company who delivered as well.
As a person unable to drive I just have to take pot luck when ordering Also if you have any broken tiles that I can use on pots for plants I would love them Also happy to pay for postage and minimal cost for any bright colours or different shapes Thanks for this thoughtful service I am sure that people will remember and reward this service as it saves time and no confusion when ordering Thank you Kendra K
great customer service over the phone but ordering sample tiles was a bit tedious and clunky
Excellent customer service and support on the phone - thanks team!
Professional staff with excellent service
We got what we required in a timely manner.
You had exactly the product I wanted and your website was easy to use, however other online stores offer a $10 max postage fee. The delivery charge from you cost more than the product. I wonder if you could look at offering different types of postage / delivery, as time was not an issue? Thanks
Hi my name is Paul Simoni and I made a resent purchase at Tilemall and the experience was wonderful. The staff were very friendly and helpful. I would like to also give a special mention to Paul who served me. Thanks
Paul from Tile Mall is great. Super helpful and goes out of his way to ensure you get what you need. Would highly recommend!
Easy online order and well priced. Followed up an after hours sales message promptly.
The real deal 👍 Great tiles for the right price 👍 don't buy crap Bunnings, They break, Trust me, been there done that, buy TILEMALL 👍
Fabulous customer service and the tile selection is huge! Found the perfect marble mosaic for my bathroom. Couldn’t be happier.
Competitive pricing, efficient, friendly & prompt service. Needed to match a tile purchased last year and couldn't have been more helpful with special care matching. Would highly recommend.
Samples arrived in good condition. Colour of the samples were great and perfect for my project mood board.
The online ordering process was simple and pick up from the store was also stress free.
Emily
Jun 30,2022I needed extra tiles in a hurry and Paul was able to assist at the last minute. He always seems to have helpful advice too! The in store process and pick up from warehouse is very easy.