The Timeless Chesterfields brand is owned and operated by Saxon Furniture Ltd, a family run, British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.
The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.
As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom. It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.
Top quality products again. Good staff and personal service delivering on time. Durable and fine furniture and worth every penny as will last a lifetime . We ordered some about ten years ago and its still excellent so ordered some more.
This company is really good 5. Star feedback
My name is Brooke Lewis and I am an actress in Hollywood, California. My dream sofa was a Chesterfield and the staff was amazing from start to finish. The sofa was customized and shipped all the way to Hollywood, California. Great experience and love the finished product. I love it and use it everyday. Thank you all for making it all come together flawlessly. Can't wait to come visit the U.K.
the colour is exact as the photos in the catalogue.. the deliver date precise.. the quality is worth it for the money you pay.... thanks a lot for make my dream comes true.... best regards from Catalonia, land of love and independece. johnny.
Had my doubts buying online. You cant test it, you cant try it. Worried about leather choice. But when it finally came it over exceeded expectation. Looked better than photos
My experience with Timeless Chesterfields , in just one word , amazing; great attention from them in every moment , the shipping to Spain without any problem .... Congratulations to all Timeless team for your great work Thanks a lot
Après de multiples recherches en France dans différent points de vente et sur internet , je suis arrivé sur votre site web . L'achat via internet de ce genre de produit n'est pas chose facile , après de nombreux échanges mail, Courier, téléphonique j'ai sauté le pas . Une agréable surprise à la livraison de mon canapé Chesterfield 3 places . une qualité de fabrication exceptionnelle et un service client premium . je recommande fortement cette société pour son sérieux et la qualité de ses produits. Jean-Marc
Everything went perfectly with our order, which is a rare occurance these days. From the first contact - website, emails, order confirmation, delivery... all went smoothly and we are extremely satisified with our new lounge set. The workmanship is a wonderful example of quality, the customer service was exemplary. Many thanks to the professional and friendly team at Timeless Chesterfields. We warmly recommend this company to all who value traditional, first-rate quality.
I received paramount customer service and flawless furniture. The staff (Mainly Pauline Rushton - Export Sales Co-ordinator) was with me (on e-mail) every step of my order, always open to questions. I am a very particular person and I ask many questions, but I hardly ever get exactly what I want, in this case I did. Every promise that was made to me was kept and I got my suite in time, even though I live on the other side of Europe. The two sofas are perfectly made (in my opinion) and are what I expected, even better! A dream come true!
Cannot be happier with the service and quality I experienced with Timeless Chesterfields. The sofas are gorgeous and so comfortable and the staff are always pleasant and easy to talk to when you have a query. If you are thinking of a new suite I would strongly recommend you look here first!
From the moment I ordered some leather samples to the moment a fantastic chester sofa was delivered in our house in Spain exactly the same week announced in the order form, everything was perfect during the procedure, with Pauline and Jeanette helping us in all our decisions and solving any inconvenience. I would recommend this company to anyone; they are an example of efficiency and good work.
Expertly made quality furniture that looks way more expensive than it costs. With the choice of leathers and colours it took me sometime to decide on the suite I wanted. The day it arrived I was not disappointed either with the colour or leather type I had chosen. It was carefully delivered and feet applied then placed in position of my choosing. My room was complete. Thank you Timeless Chesterfields for such beautiful furniture.
Absolutely love it, it is cream with buttons, shaped back and so lovely and firm. It matches my other furniture and would certainly recommend it to others. Just so very pleased with it.
Level of quality of leather is not what I expected. The leather thickness is not that of a premium brand. I did not ask but should have...it seems cheap
The overall experience was very positive, communication and interaction worked very well. The goods arrived and are great. Had a little bit of trouble with assembling the feet, but managed. Thanks very much and we'll be back.
The service we received from Timeless Chesterfields was excellent. At the start we found the web site very easy and helpful and we received our leather samples in a couple of days. After ordering we were kept informed of progress and even sent a sample from the actual batch of leather that our chesterfield was to be made from so that we were reassured that we were getting the leather we had chosen. It arrived on schedule and was delivered by two polite people. We have had it for a couple of months now and are still very happy. What more can you ask for.
Couldn't be happier with our chesterfield and the level of service provided. They did what they said they would do, when they said they would do it which unfortunately seems to be a rarity these days with most companies. Would definitely use again.
I like the product but it took a really long time to be shipped. 6 weeks off estimated time of arrival. In addition I had to pay up to $900 AUD for stamp duty for import which I was not told about.
Fast friendly customer service and the work is remarkable. I've never been more happy to order a product without seeing it first!
Wade Cosgrove
Dec 01,2016Fantastic craftsmanship and great customer service.