TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Always a good experience with TJC, and if there is a problem they are very good at understanding, and dealing with it.
All good thank you.
I love TJC, especially the £1 auction. So much choice, really good prices and their customer service is brilliant. They had absolutely no problem replacing faulty stock, took them less than a week to ship a replacement item. This is now one of my favourite websites to check on payday!
Always a good company to deal with, returns and refund dealt with efficiently.
They keep sending me emails saying my orders are on there way, but I have never or would not ever want to order anything from them. When I contacted them to tell them to stop they didnt
The item arrived minus its box that has the instructions for use. No information provided on how to track an item delivery. The barcode or tracking number is g8vrn but takes me nowhere. tracking a package is unclear a
the ring was true to size and of good quality very pleased
Good quality products. Excellent value for money. Always well packaged and delivered promptly. Good after sales service.
Top quality jewellery. The bracelet I bought for my sister was lovely and she thought it was gorgeous. It was a good price too!
They are a excellent team
The on line order process was easy. Arrived in the expected time. Packaging was appropriate for the goods. The earrings I ordered are beautiful, very good quality and a reasonable price. I will be ordering again
Great quality Jewellery at fabulous prices
The quality of the goods are great, everything is well made. No problems when, on the odd occasion had to return an item.
I have the emails from two people in customer services telling me my order would not be despatched till the 3rd of March!!! As soon as my review went live I get another email saying they had been dispatched that afternoon???? Now this ? We people are not stupid and not liars we know what we are told and more so when it's written in black and white!! How disgusting is this??
Easy to order, prompt delivery, very good value on OPATRA products which are my favourite.
Thy are very good with everything thanks
Arrived promptly. Happy with item.
I am very satisfied with all my purchases they are very affordable thank you
No hassle polite service and quick delivery.
Mrs Audrey Sayers
Feb 27,2025Quick delivery better than expected or photo gorgeous ring