TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Once again I am completely happy with my purchase. Beautiful ring and very good value for money. Very secure packaging and prompt delivery.
EXCELLENT SERVICE.GREAT VALUE AND QUALITY.THANK YOU
Easy and quick 👌 to purchase also if you need to refund any items
Any goods I have received have been fabulous. . Any help i have had has been very good.
Always excleant service lovely iterms at great prices make lovely presents
Everything went black after two months, don't buy anything from this store. No help to solve the problem. I lost 170 pounds!!!! On aliexpress you can buy better products, avoid this store. Unless you like wasting money. No help from the store, you bought crap and your problem is not ours!!!!! I will never come back here, and I will warn others. I bought everything for my partner as a gift, and everything is suitable for the trash!!!! 😡😡😡😡😡👎👎👎👎
Love TJC, I bought a verdy onyx pendent and chain. Then later on in the day, I realised I already had something very simuler. So I called TJC and explained this. They said it wasn't a problem, they would cancel my order.such a good company, there customer care team are second to none.Brilliant team.
Aww thanks everyone at Tjc so happy all you do for me and my family x
Bought a beautiful ring it arrived quickly and delighted with it
always such great value and quality and the options of easy pay makes it so much more afforda
My ring is absolutely gorgeous. I'm really happy with my purchase. The customer service from TJC is first class. Will definitely be ordering again.
Great service always sot problems out great shop
Another day another issue with TJC Asked for the order numbers so they can investigate further, calls customer service to speak to the person in regard to my orders. He was on the phone with a customer and was supposed to call me back after that call, which he never did. I called back after waiting over 1 hour for him to be on the phone with yet another customer and had to wait upto 15 minutes for him to call me which he did. For nothing to be resolved as yet again I wasn’t listened too. This phone call was my breaking point after all the other phone calls that I have made because orders have duplicate items and items missing, I’ve had to take public transport and taxi to my nearest postbox that takes parcels as I’ve had so many items to return. Yet I have tried to cancel them before they was dispatched and they couldn’t cancel them before they was dispatched. This has caused financial hardship due to having to pay for transport to return items I no longer wanted and had to do without food. There’s been nothing but stress with this company me to break down crying because of all the hassle!! All they want to do is say sorry. Also should you join the vip community on facebook and you mention your experience and you say items are duplicate or missing HOPE will message you directly on messenger letting you know not to say “negative” or “slanderous” words. Like I’ve said in other reviews Micky mouse company avoid at all costs
What can I say your company has come in good it's much better now frome yes ago it's excellent it's a pleasure to shop
Tjc is the best shopping channel on tv .it gives me all the products that I need . I get all my gifts from you and I am always very pleased with everything I have brought. All my friends are relatives have said they loved them so thankyou to you all 😀😀
Very happy as always
Just brilliant as always, excellent designs, excellent quality, with the very best of service all at such excellent prices!
Prompt delivery. Good communication. Having the option to pay for item in installments ( interest free).
Great ring and looks amazing. Have had compliments already. Sizing is good too. Came well packaged.
Michelle Winstone
Feb 26,2025Great company fast delivery. Easy to return items label given