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Reviews 70
Duncan Grey
Nov 04,2023This was a holiday of a lifetime, made special by being so well guided both in choosing appropriate accommodation in Zimbabwe and by using Track Safari's personal experience in selecting excellent camps for our stay.
David Hall
Oct 28,2023The accommodation and advise from Sue was brilliant. Zambia off the beaten track and very natural. Mykambi safaris superb. Just be prepared for tetsy flies. Loose light coloured clothes and a wafting stick .
Ann U
Oct 24,2023If you want a personal experience on your safari Sue Preater provides just that. Unable to take part in the two small group safaris (Kenya and Tanzania) I was originally interested in (due to availability) a few bespoke days were arranged before I joined the Classic Kenya safari with Pollman Safaris. 24 hours in Nairobi (visiting the giraffe breeding centre, the elephant museum and Karen Blixens house) gave me the best introduction to Kenya. I then took a flight down to the Mara for a 3 night stay in Porini Mara camp, a private conservancy, which was amazing. Quiet and close to the animals in an open sided jeep with very informative driver and spotter plus incredible freshly cooked food and very comfortable accommodation at the camp.
Brent Ware
Oct 10,2023Sue is a very knowledgeable and friendly lady and helped us to plan the perfect self drive holiday in Namibia. We had many questions at the planning stage and Sue was committed to answering them all resulting in a successful road trip. What an AMAZING adventure we had. We would have no hesitation in recommending her to others.
Dan Ji
Sep 02,2023Fantastic trip organised by Sue from Tracks Safaris. Very knowledgeable and organised, the itinerary was designed perfectly with our requirement with plenty of flexibilities. Highly recommend.
Peter Mayhew-Smith
Aug 29,2023Really great end-to-end service from Tracks Safaris as before. We saw some stunning sights, stayed in some gorgeous places and had a really great time, thanks to careful planning and attention to detail shown by Tracks.
Tim
Aug 04,2023Great service from Sue at Tracks safaris, she was always available and very supportive
Stacey Mysinger
Jul 15,2023Sue was amazing in helping us plan the perfect safari. She was referred to us by a friend and we were so pleased with her expertise. We live in the U.S. and wanted to use Sue for her wealth of safari knowledge. We would definitely recommend and use her again.
Sally
Jul 09,2023We are experienced travellers in Southern Africa but this is the first time with Track Safaris who we met at Destinations Travel Show. From start to finish nothing was too much trouble for Sue, she listened to what we wanted to do and came up trumps. Our trip to Northern Tanzania/Zanzibar was faultless. Our driver/guide was excellent and our game viewing was mind blowing. Accommodation was great. Camping in Tanzania was amazing. All in all we couldn't have asked for a better experience and would have no hesitation in recommending Track Safaris.
Vanessa
Jun 14,2023Great trip organised with Trackssafari. They listened to every wish I had and went the extra mile to make it even better in terms of value and what I would see.
Paul & June
Jun 07,2023What a wonderful experience from start to finish. This holiday was a long time coming but well worth the wait. Tracks Safaris selected 3 fantastic lodges all with friendly helpful staff and excellent guides. Fabulous locations with wonderful animal sightings. Everything was so well planned.
P Whiitle
Apr 02,2023We asked Sue at Tracks to advise us on a holiday to Malaysia and Borneo, having had such good experiences with her on previous trips to Africa. To our surprise, she agreed to arrange it for us, despite this not being an area that Tracks normally offers. As usual Sue worked with us to design our ideal trip including multiple centres across the two countries. We have just returned from an amazing holiday - lovely varied hotels, interesting activities including city tours, a cooking class and wildlife viewing in Borneo, and everything worked like clockwork. Thank you, Sue - we look forward to travelling with you again.
Mrs Nicholls
Mar 26,2023Track Safaris were able to advise me and organise our recent trip to Botswana and Namibia. They covered the flights, car hire and accommodation, even ensuring that I was able to drop the hire car off at a small local airport (something that was unable for me to do as an individual). Good communication from Sue ensured that we were kept informed of the booking process, any issues and also following up with us at the end of the holiday to ensure that things went well.
Jayne
Mar 01,2023This was the 5th Safari I have taken booked via Tracks Safari so that in itself tells you that I have had good experiences with Sue Preater of the Company. The organisation was good, and all pick-up arrangements worked well. It gives you confidence as a lone traveller that you will be well looked after. Good pre-departure advice on travel needs (visa/inoculations/Covid status etc) and answered any questions I had. The Safari camps themselves suggested (Nomad Kigelia Ruha & Nomad Sand Rivers Selous) were good and with different landscapes which gave different experiences. Very well looked after throughout by the guides and all camp staff. Overall good trip with 184 species of birds seen and a good variety of mammals. Cats were a bit lacking. If I were to criticise – I had not appreciated how difficult it may have been to see some things in the green. However, that is nature and as I have been lucky to safari before I had perhaps got a bit complacent. So for my next trip, I will ask a few more questions about what to expect. However, I will definitely head back on safari again and do recommend Tracks Safari.
Alastair Duncan
Feb 17,2023All the trip arrangements worked very smoothly. The lodges selected were very good and we really experienced the highlights of Namibia. Covid meant that the trip had to be moved from 2020 to 2021 and then again to 2022. This was handled with a minimum of fuss. We received excellent advice and support throughout the planning process.
Steve Burton
Jan 31,2023Excellent communication before trip and a brilliant quality holiday in Sri Lanka. Would recommend Sue and her team if you are thinking of booking a Safari or trip to Sri Lanka.
Jake Doffman
Jan 18,2023Sue at Track Safari went above and beyond to make our visit to Kenya absolutely fantastic. She was always at the end of the phone/email to help answer any questions or concerns. When out there, everything ran so smoothly and we had the most incredible time! Would definitely recommend this company 100% if you want to take the stress out of organising your trip.
Andrew
Dec 27,2022Dealing with Sue at Tracks Safaris is a pleasure. Sue helped develop an itinerary that we wanted and patiently helped us with re-planning when we needed to move dates. The actual holiday was excellent - it totally met our expectations and the organisation was faultless .
Vivien
Dec 13,2022A year ago I had an accident in which I sustained several fractures, the most significant being a high neck fracture. During recovery my friend and myself discussed undertaking one last safari being conscious of our advancing years and abilities. We did not hesitate to approach Sue at tracks safaris having previously enjoyed a fabulous safari with them to Botswana in 2015. Lots of discussion took place about where we wanted to go, when and price and we accepted the itinerary that Sue put together for us. We spent a total of 12 nights in Botswana with Kwando safaris, a company totally devoted to the development, training and advancement of staff in the travel industry. We visited 6 camps in total, staying two nights in each and although we thoroughly enjoyed what each camp had to offer we did find moving so often tiring and a little stressful. We saw so much from our very first game drive to the last that we were on constant highs. We saw cheetah, lion, leopard and wild dogs kills (post chase) but still awesome sights, elephant groups, giraffes, zebra and so much more. The bird life was also amazing and we even saw a Pels Fishing Owl. Kwando staff were so knowledgeable, professional, kind and caring and we had the best of safaris. We also met other amazing travellers some of whom may well become friends for life. So thank you Sue and your team for enabling us to have had another unforgettable trip to Africa.
The Stables, Egan House, 5 Lower Vexford, Somerset, TA4 3QJ, Taunton, GB
http://trackssafaris.co.uk
JNH
Nov 06,2023Excellent knowledge, very quick responses to questions, clearly knows the countries and gives ideas on how best to achieve what you want to get out of the holiday. Needed to re-jigg itinerary on route to Kenya/Uganda which was done very quickly and efficiently. Superb service - first class.