To leave a review you need to be logged in
Reviews 70
Max
Nov 14,2022I started planning with Sue before Jan 2020, I booked a Kenyan Safari for June 2020(roughly), I eventually went on a safari Jan 2022!!! Due to Covid, throughout this period with rescheduling and cancellations, Sue provided excellent service right the way through. The recommendations she made for which camps to stay were brilliant! I will surely use her services again for my next adventure!
mr p triggs
Nov 05,2022Excellent company. Would highly recommend Tracks Safaris. Expert knowledge and personal service from Sue. A holiday of a lifetime. Thank you so much.
Ben Jones
Oct 28,2022Good communication and lots of experience of the various camps we visited. Great pricing and easy to deal with.
Andy
Oct 18,2022This was our second safari organised by Sue at Tracks, our first being an unforgettable trip to Botswana and Zambia back in 2015. This time, of course, the term ‘organised’ took on a whole new meaning as the trip was originally planned for 2020, then postponed to 2021, then finally was successfully completed in 2022! Sue worked tirelessly to ensure that each time we were forced to postpone, our trip objectives and accommodations were protected for the following year. Then to cap it all, BA decided to cancel our outgoing flight completely – again Sue was able to rearrange our itinerary with no fuss. We stayed in 3 camps – Porini Amboseli, Ilkeliani in the Mara Reserve, and Porini Lion in Olare-Motorogi Conservancy. The staff, management and guides in all of them were exemplary at all times. Food, accommodation and most importantly, the drives themselves were all perfectly planned and executed. The genuine desire of the staff to both protect and to share their environment with visitors was striking, whilst Sue and all the ground teams involved had every detail organised to perfection. Amongst our highlights, we were fortunate enough to witness (with a small 4 hour wait!) a full scale river crossing of thousands on Wildebeest and Zebra during our stay, we encountered a young cheetah with 6 new born cubs, and we caught a few seconds clear view of a Serval. We enjoyed multiple sightings of leopard, and of course lions were plentiful wherever we looked. It seems trite to say it, but it was certainly worth the wait for such a tremendous holiday. Andy and Hilary – Trip To Southern Kenya
Lisa Laking
Oct 17,2022A brilliant time, excellent guides, beautiful accommodation, saw lots of animals and birds. Very good itinerary laid out by Sue. Would recommend Tracks Safaris as they did it all!
Ruth Wallwork
Oct 17,2022We have recently returned from a trip to Tazania & Zanzibar organised faultlessly by Sue at Tracks. Having given her a very vague idea of what we had in mind Sue came up with a perfect itinerary encapsulating our wishlist based on her personal experience of the country and parks.Our various queries were responded to immediately and everything ran smoothly. The safari was beyond our expectations - lying in our comfortable tent and hearing lions and hyenas in the near distance but knowing we were safely protected by Masai warriors will be something I will always remember! This was our first safari and we are already trying to decide which country to explore next; wherever we choose we will be booking with Tracks, they are the best!
Rolf Taggart
Oct 13,2022A first class service. Really helpful in helping sort out our Safari. Very informative and knowledgeable of our preferred destination, and also very friendly.
Sue
Oct 13,2022We travelled to Zimbabwe and Botswana with Tracks Safaris in March 2022. This was our third trip organised by Sue Preater at Tracks, and like both previous trips, was meticulously planned and organised, and ran like clockwork. The trip was originally planned for March 2020, and during that process Sue was very helpful in suggesting an itinerary, discussing this on the phone with us, and making minor changes to take into account our particular interests. Then of course COVID arrived, and our trip couldn't go ahead. Sue negotiated with airlines and the hotels/lodges to roll all the arrangements forward until we could eventually travel this year. She advised on and arranged all the COVID testing that we needed during the trip and kept us up to date with changes in the rules for each country we visited. We started at Elephant Camp in Zimbabwe where we went to Victoria Falls and took part in several of the trips organised by Elephant Camp, including zip-lining, sundowners by the Zambesi gorge, and a sunset boat trip - all recommended. We then travelled to Botswana where we stayed at three camps: Lagoon, Splash and Nxai Pan (Kwando Safaris). Each camp was different, and we had enjoyable game drives at each - seeing a wide range of game, including lion, cheetah and leopard (sadly the wild dogs eluded us!) though at this time of year the grass is quite high in some areas, making game viewing more challenging. The rooms were like hotel rooms in the bush with amazing views. Staff were caring and helpful and we would definitely recommend Kwando camps. After a wait of 2 years, it seemed almost a miracle that we managed to make this trip happen - and without Sue's hard work and continued encouragement, perhaps it never would have - so thank you to Tracks Safaris for going above and beyond - we look forward to travelling with you again in future.
Gareth Turner
Oct 13,2022There might be no words good enough for how helpful and professional Sue and the team were. From designing a honeymoon with umpteen options, to rearranging twice in Covid, to helping us change locations because of international events, to getting us travel despite an airline going bust….. the most helpful and personable team and available all the time! The honeymoon finally happened this year but was planned in 2019-20.
The Stables, Egan House, 5 Lower Vexford, Somerset, TA4 3QJ, Taunton, GB
http://trackssafaris.co.uk
customer
Nov 24,2022Brilliant at understanding our needs and tailoring the safaris to suit. Also very flexible about changing the dates due to Covid restrictions - and holding the prices! And always available and responsive to queries. We are already planning our next Tracks Safaris adventure