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TravelFlan

3.5 (123 Reviews)

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We are an AI Digital and Smart Merchandising Solution Company utilizing Artificial Intelligence(AI), Big Data and Machine Learning technologies to provide end to end digital solutions. We enrich and expand our partners’ service scope and service level by building consumer facing digital platforms that combine vendor resources, inventory management, and AI recommendation system into one solution. Our signature AI Digital Solutions including Travel Concierge Chatbot and inventory management consolidator effectively increase revenue streams and improves customer engagement through multiple digital channels like social media platforms, official websites, mobile apps and so on.

Reviews 123

3.5

Out of 5.0

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Sam
Dec 16,2021

The deal was incredible and saved us a lot of money. The agent was really helpful too and went above and beyond to help us.

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Дима
Dec 07,2021

answer for a long time and because of this, planned trips deteriorate

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Rashadhi
Dec 07,2021

If the confirmation is instantly, then I can give 5 stars and payment security should be there like Paypal or some trusted gateways.

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Azarudeen jalal mohaideen
Dec 06,2021

Yes I have enjoyed but in your application it's mentioned with majic park but I have paid 40 dhs extra per ticket for magic park

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Sharif
Dec 06,2021

It was easy, useful and clear

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Soheil Arzang
Dec 06,2021

Everything was great except the health and safety protocols for COVID-19 was not enforced much because people took their masks off while in the cabin. I have a 1 year old and due to his age he cannot wear a mask, which means he is exposed to the virus in case someone has it and is not wearing a mask.

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MAXIMA FERNANDES
Dec 06,2021

quick online service.

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Josh Lane-Trumper
Dec 06,2021

Don't trust instant confirmation for tickets. I had my last night in Dubai to fill with an activity, I found myself at the mall and used TravelFlan to book tickets for the aquarium at about 4:15pm. The order remained on pending until some early hours of the afternoon. At 10pm when the aquarium shut, or when they stopped allowing entry I requested a refund with their customer service (which according to their terms is fine as long as the order is still "pending") and refuted the charge with revolut. No response. 10 hours and 1 minute from my point of order - at 2:16am in the morning - the order finally was confirmed, funds taken, tickets - now useless - delivered and later that day I was on my way to the airport. Overall, a pretty rubbish experience.

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Anna
Dec 06,2021

Great, easy to purchase. However i was sure i was booking tickets for Sunday and received tickets for monday. unsure if this was error on my part or an automatic change as the ain dubai was closed for a private event (so we discovered when we turned up trying to use our sunday tickets! But staff were friendly and appolgetic)

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Hagar Farghaly
Dec 06,2021

Very happy holiday factory is the best

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shabeer abdulla
Dec 06,2021

Excellent service with best pricing.

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Ahmed Nazir
Dec 06,2021

very quick response i really enjoyed your service highly recommended thank you

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sameer faziludeen
Dec 06,2021

Easy access and faster

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Maariyah
Dec 01,2021

Absolutely disgusting service! We booked two tickets for the Dubai safari park. The entry fee is 20aed I’m order to gain the full safaris experience and travels support within the safari park the total was 100 aed per person. We paid 200aed and didn’t receive the tickets until the next day. When we went to the safari park they told us we only had an entry ticket with none of the extras. We were shocked as I am a disabled adult. They were very reluctant but only got to go on the safari ride but none of the extras. Our trip was ruined. I’ve tried to contact them on all points of contact however they are unreachable!

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vijay verma
Nov 22,2021

It was good ex

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Lokeshwar Verma
Nov 22,2021

Didn't get instant confirmation on booking, No SMS, no mail, no Whatsapp. Also not showing booking information in Travelflan account. Had to call customer care to get the tickets on Whatsapp. I should have gotten the tickets instantly.

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Sophie de Sinçay
Nov 22,2021

You mislead me into buying an extra ticket for another attraction that was 2h far from the Expo 2020!

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Tatsiana Zmitrovich
Nov 22,2021

We liked everything very much. You can save on tickets.

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Andreas Görtz
Nov 22,2021

Easy purchase, fast entry, great experience.

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Radwa Eldewiny
Nov 22,2021

totally disappointed, my tickets were booked the wrong date i lost my money without using them, Support team reject to help me before even issuing the tickets

+852 6736 2836 [email protected]

2003, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, KL, 999077, Hong Kong, HK

http://www.travelflan.com

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