All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Claire was friendly, efficient and knowledgeable making the process of finding and booking a holiday a quick and easy experience.
The staff are brilliant they are so so helpful very knowledgeable its a pleasure to sit and book a holiday as they can talk about the island/resort in detail which i brilliant, especially if you have never been there before I find it gives me a buzz and ready for my holiday .The staff in travel house Gorseinon Swansea are the best its the only place I go to book a holiday and have done so for the past 30 years
Chris Allen was excellent
Excellent advice from Lindsay as always. Wouldn’t dream of booking our holidays anywhere else.
Great Customer Support, thank you
we came in just looking for a holiday and ended up booking one we was greeted by Andrea she was so helpful and explained everything to us and made it so easy so booked our holiday for may and arranged to book a cruise next day which we did.
Answered all questions clearly, gave suggestions and excellent information on the cruise ship, having been a passenger on it.
Difficult package sorted efficiently
Excellent customer service
Staff are the best 👌, always very helpful and knowledgeable
Helen the wonderful lady who served me was so helpful and nothing was too much trouble. She booked me an amazing holiday thank you Helen
Sophie was so helpful and nothing was too much trouble. We were looking for a few holidays and she went through everything. She was amazing so we booked our holidays and also took her advice where to stay. A credit to your company. Thank you from Michelle Jenkins
My wife and I went in on the off chance to see if there was anything available, for specific dates, regions and times in Amsterdam so that we can visit the Anne Frank museum. And, despite the very specific requirements we had, the advisor (Poppy) went through everything carefully and thoroughly with us until we had what we wanted, at a price that was affordable. Very impressed.
Natasha was very helpful with our Florida family holiday
The whole experience was seamless from start to finish even with my extra needs due to a disability. Joy is fantastic and we will be back.
The Maesteg branch staff are lovely people and no matter if they are with customers or not they all look up and acknowledge you with a smile. They are always accommodating and professional in their approach to finding the perfect holiday. I would recommend Travel House to anyone seeking a holiday.
Very helpful Kelly was brilliant and very patient with me can't fault the service Thanks very much Mike
Excellent we didn't have a clue and I think her name was Courtney sorted everything easily a credit to your company
Always friendly, professional and helpful. Found the holiday quickly and easily. Thank you again
A J Smith
Mar 04,2025The staff were so helpful