All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Jackie Oag at Travel House, Llanelli. She is simply THE BEST Mark Lewis
Excellent service
Kaz was very helpful, Hawaiian holiday booked
Very helpful and polite
All the staff in Port Talbot branch are fantastic. They listen advise and extremely helpful
I had a great deal, and my advisor Amanda was very friendly and knowledgeable.
Elaine was very helpful an patient as we haven't been abroad for many years, Elaine gave us lots of options went through each hotel to help us make our choice, she was very nice.
The adviser took time to find the exact holiday we were looking for
The young lady was very polite and helpful . As I wasn't sure what I needed to book as i needed a few rooms and a certain flight. I get a little mixed up on times . She was very understanding. Will definitely return to book our next holiday.
We have had many holidays with travel house over the years as always they are prepared to go the extra mile to help find your holiday
Jasmine was very friendly and very helpful .
Once again Nicola was brilliant, guiding us through our booking.
Amanda was really helpful Lovely staff x
Nice email communication! I appreciate it so much
Chelsea was very helpful, efficient and searched for the better room to suit us. Chelsea made it easy to book ! I was sent all the confirmation, information about the cruise and Chelsea was able to tell me about her own experience on this Ship.
Chelsea served us today very professional & got us the best price
A good experience. Sophie was very helpful to my requirements
Having trusted Travel House for over 20 years, initially with Angela then Heidi in Pontardawe and now Danielle in Morriston, I can honestly say you have the best people! I am fussy, I admit it, and the team have always taken time to help me get it right and more importantly get the best for my hard earned money! It's about having a company you trust to do right for you and your family, being there to solve problems if they arise. Online is great for some things but having a branch and face to face people you can see, and build a relationship with over years, makes a huge difference (and they have always matched my online prices!)
Excellent help and customer service. Would highly recommend this company
Louise
Feb 17,2025I had originally called in a week previously and saw Ruby. We had discussed a holiday to Thailand for myself and my husband but I didn't book that day. I returned yesterday after having seen a deal posted on Facebook, and by the time I went back in to find more about it, Ruby had messaged me to say that she thought it was perfect for what I was looking for! Really impressed that she had remembered, and the whole time I was with her yesterday she was really helpful and patient. I couldn't have asked for a better service.... Very happy 😊