All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
The member of staff that served us recognised us and remembered where we had last travelled. Very professional and friendly and her knowledge was brilliant.
Sales consultant was very knowledgeable regarding country we wished to visit, together with a friendly approach.
Super friendly, helpful and got a great deal On a holiday.
Fantastic experience. Great staff that are knowledgeable, experienced and listened to what we wanted to find the ideal holiday - at a good price.
A very friendly and helpful travel agent to go too never too much trouble to help with any questions the manager Craig is a mind of information and always welcoming
Great service sorted everything out for couple of holidays in no time thank you again.
Catered to our needs and kept us informed for the best deals going.
Customer advisor could recommend good hotels instead of forcing any hotel to book. Reluctant to show reviews on Trip Advisor. They should be more pro-active in the bookings and advise the best hotels as the last 2 holidays the Hotels as suggested by the Customer Advisor were not very good.
I have booked two holidays through Travel House Gorseinon in the last couple of weeks and both times I found the staff to be very friendly and helpful (Sarah and Helen) the other ladies were lovely too but didn't get their names. They helped us to find the right holidays for our needs with no pressure to actually book them and that's the reason we went back to them, I like the way that they help without pushing you to book. Thank you ladies we will be back.
Your lady rep helped us pick our first cruise, giving us full details about it and tips on how to enjoy the trip, very informative and helpful 😀
Excellent welcome great help finding a holiday always happy to help
Nicola the travel advisor was absolutely fabulous, nothing was too much trouble for her, she helped and advised me throughout my visit and infact was the reason that I booked my holiday with The Travel House, she's an asset to the company.
Very helpful staff made it easy for us to book She had lots of information snd told us ideas of what we could do whilst we were there
Have been booking holidays with Sophie in Carmarthen Branch for years. Am so impressed with her kindness, patience, professionalism and knowledge. She is a great asset to the company. Thank you Sophie.
Very helpful, encouraging,polite service.Danielle knew all about our holiday destination and transport.Very knowledgeable and encouraging.Thanks Danielle.
5* 10/10 thank you for travel!
Thank you for good travel!
We walked in off the street and within 20 minutes we were booked to go to Morocco, and they booked our car into the car park. All documents printed and done. Bex was amazing and very helpful.
Staff are very friendly excellent on listening to what you like from a holiday and remember next time you book would like to praise Amanda at your Blackwood branch
Mark
Jan 22,2025Always book our holidays there.....Chelsea, Rhian & Lisa are brilliant