All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
I always book my holiday at travel house cwmbran with Andrea, she is always very helpful and informative about different places, makes you feel at ease, and always matches online prices, wouldn't go anywhere else.
Knowledgeable and professional business
Talked us through everything that was happening and all the processes and even used an online quote I had to finalise my holiday price
Gareth was very helpful and professional. He let me know everything he had found out about the holiday and dealt with all my queries quickly and efficiently. Thank you !
Very helpful. Would definitely recommend the girls in the Morriston Travel House.
The lady was to be spoke to was really really helpful.Definitely.Go back and book again
Always an excellent service could not be more helpful thank you
Aimee was brilliant, knowledgeable, very helpful and professional she made the booking of our first cruise easy, put our minds at rest. We where going to shop around before booking but we were happy so booked it there and then.
I always book with travel house but its getting more and more frustrating both myself my husband and the staff member with there lack of WiFi. It took twice as long for the lady to sort my booking out .every member of staff were having problems at the time and not just on this occasion. Other than that service outstanding
Staff are always friendly and very helpful, lovely team of people
Very helpful polite and informative
We had a real positive experience. Erin was really helpful plenty of patience had good communication skills with a good sense of humour. Would definitely use again.
Claire Edwards who is at the Blackwood store was extremely helpful to me and my family . She went above for us finding us our prefect family holiday . She was booking for 12 of us so finding the right thing for us all must have been hard but she was amazing and we would definitely use her again . Can’t thank her enough x
Assistant very helpful and professional
We called in to book a holiday to Lanzarote with a very specific hotel and dates to tie up with other family for a holiday. We spoke to Joy who was more than happy to help us and went above and beyond to find something for us. We left having booked when other agents couldn’t help and will now use travel house as our go to agent.
Staff very friendly and helpful. Made booking so easy
Very helpful directed us to what we needed yes we booked a holiday
Friendly and swift service and they have always sorted out any problems that I have encountered with bookings.
Elaine was once again Fabulous, I've booked several holidays with her and nothing is ever a problem, every question answered professionally, always helpful, suggestions to me are appreciated always. Will always make Elaine our go to advisor. Give her a pay rise !!
Mr Adrian Morgan
Jan 31,2025Friendly and professional assistant.