All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Have recently booked 2 long haul holidays with Sophie in travel house Carmarthen, excellent service very knowledgeable and attention to detail second to none very friendly and would highly recommend thankyou Sophie as these holidays took a lot of planning.
Recently booked a last minute trip to Gran Canaria in the Pontypridd branch. Agent I booked with, I can’t remember her name, she was so helpful, friendly and down to earth. Was extremely easy to book, gave a lot of suggestions and the location & hotel she booked was amazing and is up there with one of the best holidays. Will definitely be using you to book again.
Booked with Danielle in morriston. So helpful, friendly and easy to book with. Would definitely recommend them
Apologies, this is the wrong travel house but they respond and help still.
Avoid like a plague. They are good when there no issues however when there are issues they are no where to be seen and will not help you , they take your money and leave you stranded . Never take your calls and never message back STAY AWAY you will loose your money
I was looking for a ticket for a long distance flight and was given great sevice by Nicole. I can highly recommend her service and promptness in supplying and following up on my ticket.
Booked our first holiday to Rhodes for this year Kerri was just superb nothing was to much trouble she went through every step of the booking with us explaining all that we needed to do right up to boarding our flight and giving us her knowledge and experiences of her holiday destinations . Recommended 100% will definitely only go there for future holidays . No pressure like other holiday shops very personally experience as it shoukd be . Thank you kerri and travel house cwmbran .
Such a lovely friendly place , nothing is too much trouble , we always see nicola jones who goes above and beyond to help her customers.
بيت السفر هل يجب عليا الدهاب الى كندا انا حلاق من المغرب
The person I spoke to (Denzel Haris) was very patient and polite and gave me accurate information and helped me purchase my ticket. Because of him, I will definitely come back to travel house for other tickets purchase.
Too nice people
Brilliant service from Isabelle today! Helpful, friendly and very good at communicating. Very pleased and we can't wait to go. Thank you.
Avoid - They just take your deposit and don't secure anything. Had a horrible experience - Bill hung up the call and staff generally evasive once you have parted with your money to them. Please avoid!!
Absolutely recommend Kelly at Travel House. She took all the hassle away from booking our holiday and found us the perfect destination. Nothing was too much trouble, she looked at SO many places for us until we made a decision. Has ultimate patience 🤣 already looking at booking the next one with her!
Went in the shop today to book my holiday and I was served by Kelly, she was just amazing, thank you Craig all your staff are all amazing there, thanks again x
Very good service nice staff everything well explained..Good ..!!
Very helpful indeed
We wanted to go to on a holiday at short notice & the rep in Travel House was very helpful to find us the prefect holiday. The Hotel Uvala in Lapad Croatia was perfect, very relaxing and the excursion the rep booked for us was also amazing. Got to give a huge credit to the TUI Rep "Mario Sopa" who looked after us with advice & any queries we had especially for my wife who required gluten free food. I would recommend this holiday.
We visited the travel house Cwmbran office and was helped by craig,we had a destination in mind and also a price off line,craig went above and beyond to help us secure our booking, the hotel chosen was faultless ‘the medplaya calypso’and appreciated his professional advice,keep up the good work.
Adrian Evans
Aug 27,2024Excellent service. Extremely helpful and professional staff. Special thanks to Chelsea who went the extra mile to find us our perfect holiday! Highly recommend!