All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Knowledgeable, friendly and very helpful
Excellent experience, very helpful staff
Michelle very efficient and helpful in obtaining refund from a cancelled holiday.
Always give excellent service and competitive prices
Very helpful and polite. Spoke to my daughter as she wanted to play. Didn't make her feel she had to sit and not speak.
The staff are very helpful
Easy booking system and knowledgable staff.
Very helpful staff at Llanelli branch, very welcoming, especially listened to what our needs were, choice of holidays handpicked to our needs and expectations of our city break in Lisbon . Well done!! even though we have a branch local to where we live I feel the service there is not as good as it used to be, so will definitely be back to your wonderful helpful staff at llanelli
staff helped sort out my cruise i messed them about because i booked mine then my sister in law rang and asked to be booked on the same cruise not a problem for the staff. left the travel agents had a call for another family member wanted to go on the same cruise went back in the first agent was busy so another agent took over paired up the booking without a problem great team work
Personal touch, nothing too much trouble, always friendly and full of good advice
I've always booked with Travel House in Port Talbot. The staff are personable and very helpful. For my trip to the USA in 2024 they found me a competitive price.
The girls are always help full.
Quick service relating to what we wanted, accurate description of the hotel.
Always the best service from Kelly and the team at Pontypridd branch…. They’ve just organised a bespoke 16night tour of Indonesia, a couple of city breaks…. And a Christmas family holiday… nothing is to much trouble ….
Went with your recommendation, and was not disappointed. Took less than 30 minutes to book the holiday.
Extremely helpful, would definitely use again
Very helpful, friendly staff. Good value.
Absolutely great Andrea Gardener is fab
Great staff and so helpful
Tracy Thomas
Oct 30,2023Went into the shop for a preliminary discussion on what I wanted. Was given the information I needed to take home to my family and then was able to book it over the phone with the same consultant without having to make another journey to the shop. Couldn't be happier with the service.