Great Communication
awesome prices and great customer support, thanks to jerry, he helped me save $100's.
I called and checked to see if part was available , the salesman checked with the warehouse and said the part was in stock. I went online and ordered the part within 2 minutes. I ordered next day air on Monday and still no part on Thursday. I called and the salesman said they immediately cancelled the sale because they didn't have the part. The money was taken out of my account. There was no call or email to tell me they cancelled the sale. I was left hanging for 3 days of which i could have been looking elsewhere. Now waiting for card to be reimbursed.
Great customer service The parts fit perfectly Shipping fast delivery on the time Thank guys.
Had parts the dealership said were on back order with no ETA! Fast processing and quick shipping with tracking.
Great customer service. We received our part in a timely manner.
First off, the bug screen didn't fix too small. I would have seen if you had a bigging one for my truck. but not when you guys are charging me 30% restocking fee.
Service Was Really Good. Very Knowledgeable Parts People. Very Nice to Work With. Would Definitly Call Them again.
They provided the part that I needed when their was not available in the mississippi state are the surrounding states and I received the part in couple of days.
They had the part in stock
Ordering my part on line was very quick and it was received in great condition.
Western North Carolina heavy duty truck parts supplier and truck dealer!
Good communication Shipped on the time Thanks
Terrible customer service 30% restock fee, for a order that was canceled, I emailed the same email I purchased, ordered online they said I should have called, so it's OK to order online but not cancell.. don't order from them if you have any doubt.. 10-15% yes sucks but come on.. crooks.. for an unopened package..
Do not use DHL You must be more available to help when an order is in trouble.
THEY WILL NO ANSWER THE PHONE WHEN CALLING. TRYING TO RETURN A PART AND SENT EMAILS AND CALLS WITH NO ANSWER OR CALL BACK..
Local dealers could not find this style of hold downs. Saw this online it was an exact fit so install was simple.
Had the correct part at a great price. Shipped on time. No issues, will definitely purchase from them again.
bad service costumer, and 5 days of delay the shipping
Randy
Dec 18,2024The item came in an unprotectected and unpacked box that had broken open. The plastic cap had come off and the piston slid out of the liner leaving the weight of the rod and piston on the rings. I had to take a file and clean up the top of the liner and go to Pantropic to purchase a new set of rings. Without the plastic top I had to install the items individually instead of as an assembly.