Cost and quality of pen boxes is the best around. Will use again . Fast delivery and had adequate stock of item although I might have cleared them out
Tutor very knowledgeable and guided me well. Extremely pleased with what I made and feel I've learnt a lot. Already booked my next course and looking forward to it very much.
Order processed quickly and delivered promptly
Simple purchase process, confirmation of order was prompt and was delivered on time. What's not to like, I use Turners Retreat for almost all of my wood turning needs.
Great service and very helpfull staff.
These people really go the extra mile with their service and attention to detail. I ordered a new grinder and CBN wheel which duly arrived 2 days later - Unfortunately I had received the wrong wheel. This issue was quickly rectified, having already having been identified by Turner's, who unbeknown to me had already dispatched the correct item for next day delivery. It was also a rapid collection of the wrong part by DPD all organised with the minimum of fuss and very soon I was up and running. I wouldn't hesitate in recommending Turner's for their knowledge, advice, value for money and all round decent customer care.
Great fast service.
Excellent company, quality product, very well pleased.
Great product crap service - took them best part of a week to dispatch my stock item. Can’t say I recommend them at the moment.
The pen boxes arrived late due to the postmen’s strike but it didn’t cause any inconvenience. The quality of the boxes is excellent..exactly what I expected from Turners Retreat.
Quick delivery of my order
Great place and customer service
The lady at Turners was very quick to tell me that the course I had booked would go ahead even if I was the only one on it! Very reassuring and yes, I had a one to one pyrography course with Lisa which was worth every penny even though I thought I knew what I was doing!!
The products were exactly as described and arrived when they said they would... Great range too
The selection and speed of delivery was excellent. Will use again
They have a great range of products and provide excellent service. They are my first port of call when buying to feed my turning habit.
The order arrived promptly, and was well packed ( being wine glass bowls that was important !)
I cannot fault the sales team for their polite and efficient service in replacing an incorrect item I ordered
Great service. One incorrect item came (it happens) and they were great (Becki), sent missing item straight away (came 1 day later) and told me to keep and use the incorrect item I received , which was very appreciated.
Gary Stevenson
Feb 01,2023I booked a sharpening course with Turners retreat to learn how to use the Proedge. They were extremely helpful in sorting it out as me and my friend are both visually impaired. I can highly recommend using this company for their customer service and quality of goods.