Excellent service, fast delivery best prices
Excellent product and good service.
Amazing service, great stock. Only my second visit which is 60 miles away from my home but well worth the journey, hope to be returning soon
Website was helpful and easy to use. Look forward to visiting in person one day.
Great process- easy to use. Plus- I raised a query on my previous review, which received very prompt attention. I'm delighted to change my original 3/5 into 5/5. These people really care about giving a good service.
Professional, friendly, efficient service. Items were ordered last minute before Christmas and were dispatched immediately. Everything was well packaged and arrived on time. The staff are also incredibly knowledgeable and available to offer advice.
Brilliant company. Great prices, excellent quality, fast delivery. My favourite supplier
Ordered a stock item, later to be told it was no longer stocked. The person I spoke to was rather indifferent, and anything but apologetic. I won't rush to order from them again.
Service was very good. I bought some pot pouri dispenser lids and expected more contemporary designs. Yes, I would use them again.
Good item, decent price, solid delivery.
Wrong item sent to me. Quick phone call - all in the post. Next day no sign of parcel, quick phone again. Return call about 15 mins later Delivery van had left parcel with more distant neighbour but no note through my door! Correct item this time and return stamped address envelope for wrong item, which I duly filled and posted. Can you ask for more?
Great products at a good price. All delivered in time.
Excellent speedy service.
Quality goods
I couldn't get the field entry right for getting a physical voucher rather than on line. Telephoned and was answered immediately by a charming woman who immediately did it for me.
First class service, saw the item online and telephoned direct to check stock availability, (Peter Child Pyrography Machine ) item delivered quickly and well packaged. I will definitely purchase from Turners retreat again. Thank you
Great customer service when I emailed for advice on pyrography equipment for my hubby. Prompt response with suggestions. He was delighted with his present
It was delivered quickly and intact. The product is exactly as I hoped.
Brilliant company, my order arrived on time, product feels good quality. I can't comment on fit, as hubby is getting for xmas
Zaman Hazir
Jan 19,2023Excellent service. Ordered a 6in bench grinder which had been discontinued. Got an email with all my options. Called the number provided and asked them to upgrade to the 8in version. Paid the difference over the phone and the grinder arrived a couple of days later. The customer service was extremely courteous, efficient and professional. Very impressed with the whole experience. Would highly recommend to anyone and everyone.